Working at Costco
2.6
Reviews: 30
Score Stats:
5 5 stars
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4 4 stars
2
3 3 stars
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2 2 stars
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1 1 star
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Costco Overview Table
Headquarters: Minneapolis Minnesota
Industry: Retail & Wholesale
Size: 10000+ Employees
Type: Company - Public (WMT)
Revenue: $10+ billion (USD)
CEO: Brian Cornell
Website: costco.com

Costco Employee Reviews

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5.0
star

AM STOCKER at Costco Stocker (Current Employee)

7.10.2022, Job Location: Springfield, MO
As an AM “merchant” or “stocker”, your shifts are early (2am-5am), but you don’t work more than 8hrs a day usually. The work is physically demanding and will make every part of your body hurt, but you’ll also see a physical difference after a while.

All employees are hired Part-Time, you’ll get a minimum of 25hrs a week.

There is also a 90 day probationary period that Costco takes very seriously. - Meaning, an employee can be terminated by any manager for any reason within 90 days, usually because: (includes but is not limited to) the employee consistently has a poor attitude, is not dependable, or not showing up to work on time/ calling out a lot.

Costco provided a statistic that 1/4 of applicants get hired, and less than half of those applicants will pass the 90 day probationary period.

But once you’re in, you’re in!:
- Amazing benefits
- Wonderful co-workers
- Countless opportunities for advancement
- Not to mention regular automatic raises based on the amount of hours you work!
3.0
star

Cashier Assistant (Former Employee)

6.10.2022, Job Location: Huntington Beach, CA
There were a lot of things that made Costco a place that I'm glad I got out of and that I never want to work at again. I'm somewhat biased, I was in food court, so I was working harder than some of the people in the other departments. That being said, most people at costco are little bullies when it comes to actually working.

I had many jobs before costco, so I know what it's like to be treated like nothing by the people you work for. I know what it's like to have to work to keep your job. Costco goes the complete opposite direction, they make the effort to be accommodating as an employer, but from what I've seen that has a negative effect.

You end up having a lot of people who got the job because they had a family member or friend already inside, never worked anywhere else, and therefore are used to getting their life sucked by management. Nowhere in my warehouse was this more prevalent then in front end(cashiers), they'd strict about every little thing.
4.0
star

Cashier Assistant (Current Employee)

5.10.2022, Job Location: Pompano Beach, FL
Working at any Costco location as a new hire is going to be extremely stressful. There is a lot of competition to stay after a seasonal period, or even after your 90 days. Culture will definitely vary from warehouse to warehouse. Some locations will be more lenient on some policies (needing a collar on shirts, choosing to counsel vs being written up).

Training is always left to the employees, not the management. There is no hand holding and sit down training out side of the required CostcoU videos. You will be put on the spot and have fellow employees show you how to work. A lot of the work is trial by fire, and you have to be able to navigate that while management forms and opinion of you. When favorable, you find yourself able to talk freely and comfortably. When unfavorable, you are silently blocked and not taken seriously. If you intend to land a job at Costco, at any location, make sure that you start off strong and make a very positive impression in your first year or so.

On top of all of that, this is a retail environment. The stresses of daily interaction with the public on top of a face paced environment can be hard to manage if you're not ready.
1.0
star

Cashier Assistant (Former Employee)

29.9.2022, Job Location: Illinois
Costco likes to hide behind the fact they pay their employees decently, when in reality all of their employees are miserable. Every day clocking in you have no idea what department they'll throw you in/how many departments you'll be in that day.

They encourage employees to cross train to learn any job in the warehouse so it's easier to move up in the company and to be more of an asset, then exploit and overwork them. There's very little flexibility in schedules, for full time and part time (even when it comes to a second job, children, or school).

The managers only care about the opinion or voice of a few favored employees, it's very much like high school with cliques, gossip and all. If you weren't favored by managers and tried to bring an issue to their attention, they would dismiss it entirely. The only enjoyable part of the job was clocking out.

Also their health insurance sucks.
2.0
star

E-Commerce Associate (Current Employee)

5.9.2022, Job Location: Oklahoma City, OK
You have to be extremely flexible, you can’t request days off or a day that you are not available. Even if you have school you have to be flexible for them. They only hire part time first before getting full time but even as part time you work about 38 hits, never has changed or actually gotten part time hours. They will tell you it will lower once it slows but that is a lie.

My location hired 90+ and my schedule still was working random full time h hours even up to 6 days. Feels like there is no work and life balance. If you are looking for part time this is not the job for you. When you interview they will tell you stuff that is the opposite of what you will be schedule as I thought I just had to be flexible but it won’t be a full time job. Can’t give away shifts or swap because as a part time employee you don’t get that benefit unless you call in but you can get written up.

You also can’t request to have your hours lower because they claim you were told you had to be flexible.
12
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About Costco

Costco is a membership-based retail warehouse club that offers a wide range of products and services to its members. Founded in 1983, the company has grown to become one of the largest retailers in the world, with over 500 locations in the United States and abroad. Costco is known for its low prices, bulk products, and high-quality customer service.

Working at Costco

Working at Costco is an opportunity to be a part of a company that values its employees and customers. The company offers a variety of positions, including cashiers, stockers, managers, and more. Costco is known for its competitive wages and benefits, including health insurance and 401(k) plans.

Pros

  • Good pay and benefits
  • Positive work-life balance
  • Good team culture
  • Opportunities for advancement

Cons

  • High-stress environment
  • Long hours during busy seasons
  • High customer traffic

Training and Support

Costco provides comprehensive training and support for its employees. New hires receive training on company policies, procedures, and customer service. The company also provides ongoing training and development opportunities to help employees advance in their careers.

Job Duties and Responsibilities

The duties and responsibilities of Costco employees vary depending on the position. However, some of the common responsibilities include:

  • Assisting customers
  • Operating cash registers
  • Stocking and organizing merchandise
  • Maintaining a clean and organized store
  • Following safety procedures

Overall, Costco is a great company to work for if you're looking for a fast-paced, challenging work environment with good pay and benefits. The company values its employees and provides opportunities for growth and development. However, it's important to note that the job can be stressful and demanding, particularly during busy seasons. If you're interested in working at Costco, be prepared to work hard and deliver excellent customer service.