Working at Office Depot
2.3
Reviews: 30
Score Stats:
5 5 stars
2
4 4 stars
3
3 3 stars
7
2 2 stars
9
1 1 star
9

Recommended
for employment

Positive
employee feedback

Negative
employee feedback

Office Depot Overview Table
Headquarters: Boca Raton, FL
Industry: General Merchandise Stores
Size: 38,000 +
Type: holding company
Revenue: $8.42 B
CEO: Gerry P. Smith
Website: https://officedepot.com

Office Depot Employee Reviews

Filter reviews:
3.0
star

Fulfillment Associate (Current Employee)

23.1.2023, Job Location: Sumner, WA
I wouldn’t work here if you want decent hours. Sure it might be 18 an hour minimum but my first paycheck was 800 due to lack of hours.

If your looking for part time then this is the place for you. But if you are looking if for a place to get decent hours and a consistent start time, I insist else ware. The people are okay tho.

They are helpful when ever you need improvement. Benefits are pretty mid.
3.0
star

Copy and Print Associate (Former Employee)

18.1.2023, Job Location: Norman, OK
It was a good work experience generally but I had to struggle to be taken seriously about my scheduling needs more than once. Customers were usually mean or cold, but repeat clients were usually kinder than the others.

Good coworkers for the most part. It isn't the worst job, but after two years of what I experienced, I wouldn't recommend it if you genuinely care about other people or about doing your job well.

You'll get drained very quickly. Machines are always broken because corporate won't replace them, workers aren't compensated fairly for their hard work until they try to leave, head management has to be badgered to fix anything but usually other managers have to overextend themselves to make workers feel heard and cared about... it's not the worst but it's not the best either.
2.0
star

Sales Associate (Former Employee)

17.1.2023, Job Location: Oregon
Minimum wage for demanding managers. The company should be underwater by now. In the summers, the store was so hot that customers complained about having to shop quicker because they thought they might pass out. In the winters, the staff went against dress code to wear hats, gloves, and jackets because they kept it so cold.
4.0
star

Sales Advisor (Current Employee)

17.1.2023, Job Location: San Antonio, TX
Office Depot isn’t a bad place to work, customers may come in groups or separately and try to check out at the same time. Management is very good and will take time to listen to you and your needs. Coworkers are usually fun to talk to and work with.

Overall it’s a nice job although you will be paid bi-weekly, leaving you with less money than you need.
1.0
star

Print & Client Services Manager (Former Employee)

7.1.2023, Job Location: Denton, TX
Zero work life balance, constantly changing schedules, low pay for the amount of work expected and also having to deal with angry, entitled customers.
3.0
star

Sales Associate (Former Employee)

20.12.2022, Job Location: Raleigh, NC
I appreciated the kindness of employees and managers and the flexible work schedule the store is calm at some moments and gets busy during other moments and everyone gets together to help make it through. We had staff appreciation parties with snacks.

15 min break paid, but 30 min lunch unpaid. I didn't like when they raise the pay by .50 cents to new hires, they didn't inform me that I could get a pay raise. There is no health insurance for part time sales associates, the workload in the morning is hard to get through when understaffed, there was no training on bathroom responsibilities, so the bathroom was dirty and there was no routine check in ordering supplies.

They usual scan out from store inventory or if the manager remembers order bathroom supplies. We also have zebra device to check store inventory and pick up calls and I felt people didn't pick up calls quick enough when I knew some associates in print could pick up calls directed towards them.
2.0
star

Supervisor (Former Employee)

6.12.2022, Job Location: Alabama
The store I worked in was perpetually understaffed, so the copy/print center became the default front end cashier. So, one person was to do all the copy/print work that came in online and in person while simultaneously ringing up all in-store sales, and logging entries for the shipping drop-off service.

Waiting on 3 people at once was standard, but I was "spoken to" for not doing more -- I should be able to wait on 5 customers at once (with only 1 register, 2 print/copy computers, and 1 shipping computer.) Meanwhile, management would loiter by the door on personal calls waiting to direct customers to what they were looking for.

Scheduling was also random - you never knew if or when you'd be working until Saturday evening the week before. Hours of video training had to be done on personal time because they were understaffed.

HOWEVER: I believe my experience was due to terrible management. I did an emergency fill-in (same position) at another location and I felt like I was on vacation.
2.0
star

Supervisor/Manager (Former Employee)

24.11.2022, Job Location: Abilene, TX
You are promised full time but get part time. No paid holidays. They used to have paid holidays. They close for Christmas, Thanksgiving and Easter but you lose work unless you have accrued PTO. There are PTO black-out dates. Nor requests off during back to school, Thanksgiving or December. Managers can but no one else.

They will also tell you to do things and then throw you under the bus when they get caught. Some people have been released, paid severance pay and then rehired. Only the special people. 3 managers I lknow personally. Managers take zero responsibility for anything. They prefer to blame the employees.
5.0
star

Stock Associate (Former Employee)

30.10.2022, Job Location: Santa Cruz, CA
I worked the morning shift, which was. 7-12. If you don’t mind waking up early I suggest this shift because you get off at noon and have the rest of the day to yourself.

Most of the time I was just stocking shelves, but sometimes customers will ask you where things are, if you don’t know just ask in your mic, but the more you stick things the more familiar you’ll get with the store.

One thing that was cool is if you catch someone stealing then they’ll give you a percentage of the items recovered. Like I caught someone stealing $30 worth of stuff and I got $10 for that, and they give you a paper certificate. I enjoyed the people I worked with as well, they were all very kind and I could have a conversation with any of them.

I recommend that you work here.
2.0
star

Solutions Advisor (Current Employee)

11.10.2022, Job Location: North Carolina
The job is easy most of the time, and most customers aren’t bad. This is a tech supervisor position, but you don’t actually do much tech work as it’s sent off to another company to remote in to the customer’s computer and do the work.

Expect to have to call their tech support almost every time you have them do work on a customer’s computer, as something will always go wrong with their connection or they just don’t finish the work for some reason. Part of your duties is also being in the print department, mainly as backup for when it gets busy over there, and eventually being able to run a full shift in that department because they don’t want to hire more staff.

The main part of your duties involves being cashier when needed, stocking shelves, helping customers find items or help with what type of printer or computer they should buy, and returning items where they belong. The worst part is being constantly badgered to get reward signups.

They want you to be pushy with it and act like it’s your fault for not getting lots of people to sign up even though it’s up to the customers to decide. They will also bug you about getting donations. If a self-serve printer or register is broken it will take them forever to get it fixed. Don't expect to make much working here, but you do get a surprising amount of PTO for full time workers (almost nothing for part timers though).

TLDR:
Mostly easy work, will be bugged about reward signups and donations, you’re expected to work many types of positions, low pay but good PTO for full time workers, and always understaffed.
1.0
star

Customer Service Specialist (Former Employee) - - September 16, 2022

16.9.2022, Job Location: Saint Louis, MO
A typical workday was stressful, filled with unreasonable expectations of upper-management/corporate management, and insane customer-service demands for absolutely no dignifying pay.

Depending on what position I was in determined what a "typical day" was.

A typical day as a cashier, I just did normal cashiering stuff, and I was told that this was the most important "first and last" point of contact with the customer.

A typical day on the sales floor was helping people find exactly what they were looking for, and if it wasn't in store, then you had to help them find it online.

A typical day in freight is running around like a chicken without a head trying to get everything done within a set time frame, with only two people, and still having to break away to help customers.

A typical day in the copy and print department is assisting people with laminating, printing, faxing, etc. The workload, in my opinion, was untenable at first until they overhauled their systems.

I learned the only thing that matters is money and that if you are not a full-time employee, you are absolutely expendable and you will be chewed up.

Middle-Management is variable and literally depends on the individual. Upper-management is laughable and puts insane expectations onto people, but I highly doubt any of those people in upper-management have ever actually had to do the work that their store employees do.

Workplace culture is abysmal. Very little room for advancement, no room for decent pay, and that the gender pay-gap is real.

Although "the hardest part of the job" is subjective, I would say objectively it is meeting the demands of people in the copy and print department, although at this point there is more of a coherent order to things, but still ridiculous with the amount of steps you must take to ensure that things can be completed.

If you mean physically demanding, then it would be lifting heavy items (like a chair), and carrying it up a ladder and putting it into top-stock.

If you mean the mentally hardest part of the job, it's knowing that you're not being compensated properly at all and that you have ridiculous standards to uphold within the company.

The most enjoyable part of working at Office Depot was literally the several co-workers and few managers that made things worthwhile.

Overall, I would NOT recommend working at Office Depot unless you literally have no other options, you are a full-time employee, or you are a college or high school age person that doesn't need to take working as seriously.

Even then, Office Depot needs a serious overhaul.
1.0
star

Solutions Advisor (Current Employee)

27.8.2022, Job Location: San Antonio, TX
Office Depot really isn’t the best place to work. It was ok starting for only starting but that’s kinda it. 2 or so years ago the company REMOVED multiple positions making many people losing their job or relocating to another Office Depot.
They used to have employee commissions and incentives, not good ones but they quickly took those away at the same time the positions were removed thus providing nothing to employees working there to do “better”.

Tech services are half baked and are basically a scam for the most part. Just having basic tech knowledge is enough for them, trying to fix computers in any way for what feels like more than 5 min is considered a waste of time and you’ll be told to leave it and do something else. If you couldn’t properly do the service for somethings, like a factory restore that popped up an error constantly, some managers WILL tell you to NOT refund the customer if that happens.

Working at a fairly busy locations the typical busy day is actually bad. Customers that go to Office Depot seem to forget all forms of common sense and are especially lazy, always ready to complain, and will want a manager over the smallest stuff (like a coupon not working on something it states it doesn’t work for) While this doesn’t apply to all customers, a large majority of them are like this. While it’s a retail store and problematic people are everywhere in retail, it just seems especially bad when they are in Office Depot.

Because of the axed positions they basically made it so nearly all employees MUST learn all departments of the store. Which would be Cashier, Logistics, Copy and Print, Tech, Sales Floor, both in person and on phone customer service, and Furniture. All for the reason of not being able to say that you can’t help the customer, however this works against itself as they provide you no proper training. They actually DO NOT set aside time for you to do so and it’s learned on the go, but because there are so many spots you’ll be placed at you won’t be able to really practice that part of the job enough realistically. Then you’ll be questioned why you’re not able to do the job despite all that.

In my case I was blamed for not getting tech bundles and I wasn't even part of those computer sales. Then I was told to either do better or step down, get paid less and get less hours, or do a review process that can lead to termination for continuing to “under perform”. It’s pretty ridiculous to be blamed for something that’s not in your control like that.
2.0
star

Store Sales Manager (Current Employee)

4.8.2022, Job Location: Beachwood, OH
When faced with a management shortage at one store (literally half the management staff positions were either open for hire or out on extended medical leave), the district management decided that they could not offer help to the store even for a day or two a week.

At the same time, they expected the remaining management staff to be able to complete ALL of the management tasks of ALL of the managers including those who were not currently working and to have the tasks ALL completed at a high level of performance. The result was that the remaining management staff worked 50-60 hours a week and suffered nothing but complaints from higher management because of store conditions or missed tasks. Never have I ever experienced a situation where all of the remaining management staff wanted to find new jobs so as to leave until this situation appeared.

The complete lack of concern about how the decision would impact store conditions showed that they didn't care about the store/business. The complete lack of concern about how the decision would impact the physical and mental health of the remaining managers showed that they didn't care about their employees. In short, they don't care!
1.0
star

Copy and Print Services Associate (Former Employee)

9.6.2022, Job Location: Kansas City
Managers and coworkers were all friendly and helpful, probably the only good part of the job.

Working as a cashier was fine, could be boring at times and you have to push rewards and upsell items which is typical. I believe they have gotten rid of the ink subscription program since when I was there, but that was a horrible service to sell.

The real problem is the print center, where you are overworked and face the worst customers in the store. Often it will just be you at the counter juggling 2-3+ customers in line + all the jobs sitting in the queue. Many customers can be EXTREMELY impatient and demanding. Many want design services, which can be done through a complicated system outsourcing the job to another department outside of your store, but the work produced is rarely up to standard + customers rarely will want to pay the price of that design work. Self-serve printing is meant to reduce work but you often have to nudge customers in that direction and then hold their hand through the whole process anyway because they don't want to learn how to use it.

Also, bulk orders are sent to a regional print center and meant to be shipped by a certain deadline back to the customer, and many of those orders when I left were late and wrong and now you are the face of that issue at the store even though it is out of your hands.

You will get a lunch break but you will never get other mandated breaks.

Managers WILL help you at the print center when it gets busy, which is appreciated and does help, but the issues presented still stand.
2.0
star

Print Specialist (Current Employee)

15.5.2022, Job Location: Newville, PA
I enjoy my job for the most part. Once Covid started everything went downhill from there. Management doesn’t seem to exist anymore. Employees basically do what they want when they want and if they don’t want to do something they simply don’t do it. They show up when they feel like it and some show up high.

The training program doesn’t exist anymore so most new people are thrown into whatever job they are doing with little to no training, and we wonder why we have so many mistakes and have to do jobs over all the time.

I’ve talked to management about these issues over and over. They say they agree and understand and see it. Honestly a lot of this is fixable, if they would attempt to fix the little things it would make the world of difference. But nothing ever seems to change and things are only getting worse.
1.0
star

Sales Advisor (Current Employee)

6.5.2022, Job Location: Steubenville, OH
Do you like to work hard, be harassed by customers, and treated like garbage from managers? Office Max is for you! This amazing work environment will fill your day with gaslighting, lazy managers that hide from customers and push their work on to you, and carrying 3x the workload while your coworkers get paid the same as you to wipe off counters and sweep.

This company will drain you of all your energy, leave you feeling not only physically but mentally drained too. Do you like a job where a General Manager works 10 hours a week and gets triple your pay? Again, Office Max is for you! As someone who loves technology I immediately turned away from it while working here. The wonderful feeling of walking into work and being told "get those rewards signups!" while all of the management refuses to pull their on weight. I have wasted almost a year and a half of my life working at this place and I am seriously looking forward to getting out and never coming back (even as a customer).

This place is nothing but a cesspool of entitled retired people, corrupt management that want you to work for them, and a general manager that only comes in to sit in his office and put together a meaningless schedule. There are so many different places that I recommended you work at, and do not make the same mistake as I did. Never again will I allow myself to be taken advantage of again like I did with this company.

Do not work here.
2.0
star

Sales Associate (Former Employee)

21.4.2022, Job Location: Rosedale, MD
Since it was my first job being 19 at the time (two years ago), I was pretty naive and didn't know what to expect so I came in with an open mind ready to learn. I did enjoy it at the beginning.

I worked as a sales associate stocking shelves, helping customers, and whatnot. But after some time, maybe because we lost some people I was switched to the cashier and learned it for a week which was a nice learning experience. Then I noticed when I came in I stopped doing my main job all together which was pretty annoying. But at least the cashier work day was slow sometimes which personally was nice. After a while though I just couldn't take it anymore, unfortunately.

They had me working as the cashier which I wasn't that fond of, I also while checking customers out I had to answer the phone and answer complicated questions that couldn've easily been googled, while there's people asking questions where the ink isle is at and that I'm taking too long checking items at while I'm on the phone. I felt as though with all that I was going through, I wasn't appreciated enough. Not to mention I was always meeting the quota for the sign ups that I've forgotten the specific name of but it is what it is.

TLDR;
Decent pay for someone out of high school. Realized we were pretty understaffed after a while, didn't enjoy it, got overworked, didn't feel appreciated. They also care a lot about their sign ups/sales metric. If its too low they "re-train" you and if you're still under performing, probably fired after that. There was a time I was supposed to but I didn't because there was barely anyone else we had to work with lol
5.0
star

Senior Sales Consultant - Technology Supervisor (Former Employee)

2.4.2022, Job Location: Sacramento, CA
I started working in OfficeMax right in the middle of the merger with Office Depot, so I had the pleasure of learning from the best parts of both companies and was proud to see the merged company improve over the years. The manager who hired me was the best!

She brought doughnuts every Friday and often did morning hype events to get us excited to work. Managers often bought pizzas to reward us for working hard. There was never a boring moment. I started out as a cashier and shortly moved into working on the floor. After close to three years of exceeding sales quotas, my manager advised me to move up the company and gave me a recommendation for an opportunity at a nearby Office Depot store where I supervised the Technology department and trained new employees.

My favorite part of the job was helping customers take care of business! I worked mainly as a tech and got certified to perform PC and Smartphone repairs. I also learned a lot about paper and marketing from helping the Copy Center and got certified to perform digital printing and copy services. My least favorite part of the job was moving heavy boxes, but teamwork made the dream work and the guys at the Furniture department taught me safe lifting procedures.

Stores have more products and provide more services than most people know so it was great to learn about everything Office Depot offers. I also went to college during my time working at Office Depot and the company was extremely flexible with my school schedule. And the employee discounts are amazing!
1.0
star

Client Engagement Manager (Former Employee)

24.1.2022, Job Location: Lexington, KY
Used to be an interesting and rewarding place to work, but became too demanding and demeaning as the company struggles to keep its head above water. Expectations for meeting/exceeding goals (sales, loyalty, services, etc.) are unrealistic in most markets as the company becomes less relevant in today’s retail environment.

Store-level management are frequently documented or terminated for failure to meet goals that are out of their control.

District managers are manipulative and push dishonest sales techniques. Everything is focused on driving up the bottom line. You will be expected to cross-train and perform duties beyond your job description, despite being paid far less than is fair for the single role you were hired to perform, and less than you can find at virtually any other major retailer these days.
1.0
star

Machine Operator (Former Employee)

1.11.2021, Job Location: Buford, GA
There’s new management and they don’t care about the employees. They want you to work every weekend. No motivation and low morale. When I started I was in stocking. I was trained the right way in that department. Then management switched I got moved to put away.

They didn’t train me anything, just threw me to the wolves. They brought in temps because we were under staffed, and they made $7.00 more than we did. They said it’s because temps don’t get benefits. But we pay for the benefits and they are a terrible. Management worries about the employees instead of fixing the issues the warehouse has, like the unsafe conditions.

Company hasn’t gave out bonuses in 3 years. We’ve worked every weekend since June and when they hire you they say the barely work weekends. This job is a joke.
3.0
star

Sales Advisor (Current Employee)

4.10.2021, Job Location: Conyers, GA
Recently I became sick and needed time off to rest and get well but like most work places, management didn’t care. I was told I had to be there regardless or I’d potentially lose my job. It really just put a sour taste in my mouth but I went to work because I need my job.

Also, I was recently told by a manager that we would’ve been at “war” if we didn’t have a civil conversation about why I hadn’t returned his text. Mind you, we are told not to text managers regarding our schedule, and that everything had to be done over a phone call with the store number (instead of a personal phone).

My overall experience with them wasn’t all bad but recent interactions with management definitely has me looking elsewhere. I’m not sure about how I feel about moving forward with this company.
3.0
star

Sales Associate (Current Employee)

5.9.2021, Job Location: Volusia County, FL
I generally enjoy working here. It’s not a bad retail job, as retail jobs go. Pretty laid back except for constant pressure about customer rewards sign-ups and fundraisers. If you take some initiative and do things consistently without being told, you can have a pretty chill day apart from occasional negative interactions with customers.

I think the “customer is always right” philosophy is wrong and has created monsters out of shoppers. About half the shoppers are old - really old - like ‘how did you even get out of your bed’ old. The majority of customers are for copy/print asking for things to be printed off of smart phones they haven’t a clue how to use.

The self service printers are really, “I demand someone come and help me,” printers. But, employees stick together here and support each other. No gossip or backstabbing. Mostly only smart people work there.
2.0
star

Sales Associate (Former Employee)

4.8.2021, Job Location: Severna Park, MD
I worked for this company for the better part of 4 years and in that time I never made more than 11.44$ an hour, and even then that was only after my state raised minimum wage twice and performance review raises were applied. My store was was chronically understaffed to the point where there were several month spans where I was the only employee in my department (Copy and Print) that needed 3 people minimum and more than once my department had no direct manager due to poor hiring.

I was offered management positions multiple times but only during those same periods where I was the department’s sole employee so the gesture felt very hallow as I’d be given more responsibility with no additional support. This felt like a last resort, not a choice made with the company’s best interests in mind. Turnover was extremely high and management regularly did not release the coming week’s schedule until the day before so there was no ability to plan ahead and very inconsistent hours.

By the time I left new hires were brought in with no experience at 13-14$ an hour and when I asked to negotiate this I was told flat out that no, it would not be possible to raise my pay even if I quit and went through the hiring process all over (which would have included resetting my PTO and retirement benefits). I was an employee that was recognized at a regional level for my excellence in customer service and regularly got high marks on customer surveys, but this did not seem to factor into my pay whatsoever.

Doing high quality work is not rewarded and going above and beyond sees the same 3% pay increase as doing the bare minimum. Management had no commitment to training at my store and while I was expected to have base knowledge of the rest of the store’s departments they were not expected to know basic elements of mine which meant they could call on me for help but I had no additional support from the staff when my department was busy and they were slow.

I don’t claim to know for certain that this is how the entire company operates and I only ever worked at this one location, but this location was also one of the best performing in the district so I imagine that is a good indication of company standards and what Office Depot considered acceptable treatment of hard working staff. The work itself is not the problem, it is management’s flippant attitude toward employee retention.
3.0
star

Operations Manager (Former Employee)

8.7.2021, Job Location: Erie, PA
Company eliminated most full time positions except management. So all the long timers who had an investment in the job got kicked to the curb. Lost the people who cared about what they were doing. Most (not all) part timers were there to collect a paycheck and do as little as possible to earn it. Not encouraging for advancement, high turnover.

Company very focused on customer engagement but near impossible when payroll only allows for 3 associates in building including managers.

Much improvement in recent years in streamlining and eliminating task work but more needed.

No overtime allowed but sometimes impossible to avoid.

Associates expected to learn all areas of store but no time/payroll allocated for proper training.

Worked with some really good people.
2.0
star

Logistics and operations (Current Employee)

16.6.2021, Job Location: Dallas, TX
The company isn't awful. Most days are spent completing tasks rather quickly and directing customers to the items they're looking for.

The problem lies in the fact that the company isn't actively pushing to hire anyone, so some positions are left vacant for months, or even years.

In general, low end management (store and assistant) are chill and will do what they can to assist with issues that crop up. However, upper management only sees numbers and won't sacrifice those numbers for anything.

This means your store location may be without air conditioning over summer or heating through winter, the work crew may be bare bones until another location closes and your store picks up their workers, etc.

The job is seriously easy for any position, the compensation is garbage though. Most basic positions cap out at 11 or 12 an hour, while assistant managers are uncapped and can make upwards of 20 an hour for standing at the store front directing customers (rarely saw managers doing anything else).
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Average Hourly Rate for Office Depot Employees
$12.47 / hour Avg. Base Hourly Rate (USD)
$70k / yearAvg. Base Salary (USD)

Office Depot Employees Salary Compare Table

Office Depot Salary Compare
# Job Title Range Average
1Sales Associate$8 - $14$10
2Sales Consultant$8 - $15$10
3Sales Advisor$8 - $15$11
4Operations Manager$12 - $27$17
5Cashier$7 - $12$9
6Sales Supervisor$10 - $18$14
7Customer Service Manager$12 - $22$16
8Manager, Engagement (Client Services)$13 - $25$18
9Printing Supervisor$9 - $23$15
10Retail Sales Associate$8 - $17$11
11Retail Store Assistant Manager$12 - $25$17
12Maintenance Technician$15 - $31$21
13Customer Service Supervisor$9 - $16$12
14Warehouse Worker$9 - $17$13
15Logistics Specialist$10 - $19$13
16Copy Center Specialist$8 - $13$10
17Warehouse Associate$11 - $20$15
18Delivery Driver$10 - $29$17
19Customer Service Advisor$8 - $17$12
20Technical Advisor$11 - $21$15
21Retail Sales Manager$12 - $22$17
22Production Manager, Print$13 - $26$18
23Production Supervisor$10 - $20$14
24UX Designer$17 - $46$28
25Operations Manager, Retail$16 - $27$21
26Picker$11 - $18$14
27Sr. Administrative Assistant$21 - $34$27
28Sales Manager$12 - $26$18
29Senior Software Engineer$28 - $69$45
30Retail Store Manager$12 - $22$16
31Route Driver$11 - $22$15
32Senior Sales Associate$9 - $15$12
33Sales Specialist$8 - $14$11
34Production Worker$11 - $20$15
35Sales Consultant, Office Furniture$7 - $16$12
36Lead Cashier$10 - $16$12
37Logistics Clerk$12 - $19$15
38Assistant Manager$13 - $23$17
39Assistant Store Manager$11 - $19$14
40Business Development Manager$16 - $39$25
41Computer Repair Technician$11 - $22$16
42Computer Technician$8 - $15$11
43Copier / Copy Machine Technician$13 - $21$16
44Customer Service Associate$10 - $17$13
45Customer Service Representative (CSR)$11 - $20$15
46Customer Service Sales Associate$9 - $15$12
47Customer Service Specialist$9 - $17$12
48Electronic Data Interchange (EDI) Specialist$16 - $29$21
49Equipment Operator$13 - $22$17
50Maintenance Mechanic$16 - $31$22
51Forklift Driver$11 - $18$14
52Human Resources (HR) Administrator$19 - $32$25
53Human Resources (HR) Business Partner$18 - $34$25
54Human Resources (HR) Representative$14 - $23$18
55Information Technology (IT) Consultant$9 - $33$17
56Information Technology (IT) Project Coordinator$19 - $35$26
57Information Technology (IT) Support Specialist$10 - $16$13
58Information Technology Specialist$8 - $15$11
59Inside Sales Representative$15 - $27$20
60Inventory Control Specialist$12 - $21$16
61Key Account Manager$22 - $48$32
62Key Holder$10 - $15$12
63Warehouse Lead$13 - $20$16
64Forklift Operator$11 - $18$14
65Administrative Specialist$14 - $21$17

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About Office Depot

Office Depot is one of the largest retailers of office supplies and furniture in the United States. The company was founded in 1986 and has grown to become a major player in the industry. Office Depot operates over 1,400 retail stores across the country and also has a strong online presence. They offer a wide range of products including office supplies, technology, furniture, and printing services.

Working at Office Depot

Working at Office Depot can be a rewarding experience for those who are passionate about customer service and helping others. As a retail store employee, you will be responsible for interacting with customers, providing product information, and assisting with sales and customer service. Additionally, you may be responsible for stocking shelves, organizing the store, and performing other tasks as needed.

Pros

  • Great benefits package
  • Flexible schedules
  • Opportunities for advancement
  • Discounts on products
  • Good team culture
  • Diverse work environment

Cons

  • High-stress environment
  • Long hours
  • Low pay
  • No work-life balance

Training and Support

Office Depot provides comprehensive training and support for its employees. New hires receive orientation training on the company's policies, procedures, and products. This is followed by more specific training on the products and services they will be responsible for selling. Additionally, Office Depot provides ongoing training and development opportunities to help employees stay up-to-date with industry trends and new products.

Job Duties and Responsibilities

  • Assisting customers with their purchases
  • Providing product information and recommendations
  • Stocking shelves and organizing the store
  • Operating cash registers and handling financial transactions
  • Responding to customer complaints and concerns
  • Maintaining a clean and organized store environment

Overall information

Office Depot is a great place to work for those who are passionate about customer service and helping others. The company offers a wide range of products and services, as well as opportunities for advancement and professional development. However, it can be a high-stress environment with long hours and low pay. The company also provides comprehensive training and support to help employees succeed in their roles.

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