Working at Nordstrom
Reviews: 11
Score Stats:
5 5 stars
4 4 stars
3 3 stars
2 2 stars
1 1 star

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employee feedback

employee feedback

Nordstrom Overview Table
Headquarters: Seattle, WA
Industry: General Merchandise Stores
Size: 74,000 +
Type: Public
Revenue: $14.79B
CEO: Erik Nordstrom

Nordstrom Employee Reviews

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Customer Service Associate (Former Employee)

23.11.2023, Job Location: Denver, CO
Opening procedures, favorite part was performing the cash room duties, count previous days revenue, get deposits ready, replenish proper registers with $100 . BankCalculate, input register revenue into secured applications. Open doors for begining days business.

Work at register, new business, take payments, locate on-line packages, returns, or help with online requests on clients phone.

Hardest part was the high turnovers, always understaffed.

Beauty (Former Employee)

22.11.2023, Job Location: Cincinnati, OH
Not a lot of stock to sell your products. Barely any customers. They expect you to work on your phone for sales also.

This isn't easy and there are 3 different steps to add customers to your book plus 2 for making a style board. It's time consuming and barely any customers want to order this way.

Sales Support Associate (Current Employee)

22.11.2023, Job Location: Tigard, OR
What is the best part of working at the company?
Nordstrom truly cares about their employees. They give top notch customer care and have highly professional teams in their departments. They make you feel at home and will go to great lengths to make you successful in your job. They make you feel like family.

What is the most stressful part about working at the company?
At times you get so busy that it is impossible to give everyone same great service.

What is the work environment and culture like at the company?
Like family. You are never alone and they will help you to become a better sales person.

What is a typical day like for you at the company?
Just go with the flow and treat every customer like the most important person in the world. Almost nothing is impossible.

Warehouse Associate (Former Employee)

22.11.2023, Job Location: Dubuque, IA
Typical warehouse work that deals with clothing items. Decent pay is all that I can say. Nordstrom is a good place if you’re looking for short term solution to a job while you’re searching for other opportunities.

Do not expect to be there for long either you will quit from stress or tiredness or most likely get written up for unreasonable reasoning. Do not lose your badge that’s a write up also.

Sales Associate (Former Employee)

20.11.2023, Job Location: Garden City, NY
What is the best part of working at the company?
The people in the other department's were kinda nice. However everyone always had an energy of wanting to milk money from anyone.

What is the most stressful part about working at the company?
Absolutely dung hours and its impossible to make tips. I worked in Men's Suiting so not as much people walking on our floor but still man. Make $6,000 within 2 weeks THEN you can start earning tips. Bi-weekly pay for minimum wage. Doesn't help that the people who work far more hours than you will steal your customers.

What is the work environment and culture like at the company?
Competitive. But not in your face. People silently taking your customers when they darn well know that they're yours.

What is a typical day like for you at the company?
Waiting around for a customer to walk in hour +20mins at a time just for the chance to make a sale. Considering men don't buy too much clothes for themselves most of the time you'll either get a droner or if they are looking for clothes they'll probably still say no because again, they're men. They don't ask for help.

Stock Associate (Former Employee)

16.11.2023, Job Location: Tacoma, WA

Back of house, shipping and fulfillment, who do the real and actual work, top out at $17.00 an hour, and that takes about 2 years to get to. That is $1.26 over WA state minimum wage. You can be here 20 years and all you get is a certificate in a frame.

You fill out an employee survey each year and ask for a pay raise but "their hands are tied" even though they announce each morning how much the company made in profit the day before.

If you want to stand around on your phone in ridiculous outfits and get paid, this job is for you. But good luck on ever making commission.

Nordstrom is a cheap and greedy company that does not care about paying livable wages.

Overworked and underpaid.

Sales Associate (Former Employee)

12.11.2023, Job Location: Chicago, IL
Basically if you didn’t have clients that would buy only off you, you’d just make enough to get you by. Long hours and not enough pay.

Management would only get experience in my department so they can move on to other positions. Always understaffed and customers could be extremely needy and impatient just for STUFF.

Service Experience Representative (Current Employee)

8.11.2023, Job Location: Visalia, CA
My typical day at work is arriving 15 minutes early.

I feel this far I have learned about retail.

Management is very young and are all newly promoted managers.

Hardest part of the job constantly picking up after others.

Most enjoyable part of job is the wonderful guest I have the pleasure of interacting with and my fellow coworkers.

Sales Associate Accessories Dept. (Former Employee)

8.11.2023, Job Location: Santa Clara County, CA
What is the best part of working at the company?
There is nothing great about working at Nordstrom.

What is the most stressful part about working at the company?
Standing on your feet for eight hours, dealing with coworkers that steal your sales, working with bad managers.

What is the work environment and culture like at the company?
It’s a very toxic environment. The pay is bad, the work is physical and mentally draining.

What is a typical day like for you at the company?
Long workdays standing on your feet in pain while working many different roles, which are physically and mentally demanding.

Cleaner (Former Employee)

7.11.2023, Job Location: Dallas, TX
Nordstrom was not my first job, by a long shot. But I did hire and manage employees at Nordstrom for whom it was their first job, so I will answer this as best I can.

There are two very distinct job classifications at Nordstrom - sales or support.

As a support employee - that is, one who is responsible for stocking, cleaning, or filling online orders - Nordstrom can be an excellent first job IF you are willing to work very hard, go above and beyond to accommodate any customer requests, and get on board with the Nordstrom mentality.

Assistant Manager (Former Employee)

7.11.2023, Job Location: Tysons Corner, VA
Where to start. Don't let the smile on people's face to fool you in Nordstrom. Almost all of them are just fake. This workplace is pretty hostile and toxic.

Manager has her favorites and salespeople are fighting whole day for sale, Ugly competition and it is intentionally created by department manager. They did not care because most important thing is not a sales person it is sale and don't matter who sells but how much total.

You are always under pressure if manager does not like you she will find million reasons to fire you. HR backing managers because you are just a number here. Had a feeling that top salespeople feeding Store manager to keep their position. Too much things is going on, in this store.

I don't recommend anybody to work here who wants their peace of mind.
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Average Hourly Rate for Nordstrom Employees
$17.95 / hour Avg. Base Hourly Rate (USD)
$84k / yearAvg. Base Salary (USD)

Nordstrom Stats

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Nordstrom Employees FAQ

Nordstrom rating is 2.4 out of 5.0 points, based on 11 user ratings.

Users do not recommend the company for employment!

Evaluation based on a large number of reviews, as a rule, is enough for an objective assessment of the company.

Nordstrom is not blacklisted.

About Nordstrom

Nordstrom is a leading fashion retailer founded in 1901 that offers a wide range of high-quality apparel, accessories, and footwear for men, women, and children. With over 370 stores across the United States and Canada, Nordstrom is committed to providing an exceptional customer experience and fostering a culture of customer service.

Working at Nordstrom

Working at Nordstrom is more than just a job; it's an opportunity to join a company that values its employees and invests in their development. Nordstrom is known for its commitment to diversity, inclusion, and equity, and it strives to create a workplace where everyone feels respected and valued.


Competitive compensation and benefits: Nordstrom offers competitive compensation packages, including competitive starting salaries, annual bonuses, and a comprehensive benefits package that includes health, dental, and vision insurance, as well as a retirement savings plan with company matching contributions.

Opportunities for growth and development: Nordstrom is committed to providing its employees with opportunities to grow and develop their careers. The company offers a variety of training and development programs, as well as opportunities for internal promotion.

Fun and dynamic work environment: Nordstrom is known for its fun and dynamic work environment. The company encourages teamwork and collaboration, and it provides employees with opportunities to socialize and connect with their colleagues.

Strong company culture: Nordstrom has a strong company culture that is built on the values of customer service, integrity, and respect. The company is committed to providing its employees with a positive and supportive work environment.


Demanding work schedule: Retail can be a demanding industry, and Nordstrom is no exception. Employees can expect to work long hours, especially during peak periods such as the holidays.

Customer interactions can be challenging: Retail employees often deal with challenging customer interactions. Nordstrom provides training to help employees handle difficult situations, but it can still be a stressful part of the job.

Not for everyone: Not everyone is suited to the fast-paced, customer-facing environment of retail. If you are not comfortable working with people or if you prefer a more structured work environment, Nordstrom may not be the best fit for you.

Training and Support

Nordstrom is committed to providing its employees with the training and support they need to succeed. The company offers a variety of training programs, including product training, customer service training, and leadership training. Nordstrom also provides ongoing support to its employees through mentorship programs and a variety of online resources.

Job Duties and Responsibilities

Job duties and responsibilities vary depending on the specific position. However, some common duties and responsibilities for Nordstrom employees include:

  • Providing excellent customer service
  • Helping customers find the products they need
  • Processing sales transactions
  • Maintaining a clean and organized store environment
  • Completing administrative tasks


Nordstrom is a great place to work for people who are passionate about fashion and customer service. The company offers competitive compensation and benefits, opportunities for growth and development, and a fun and dynamic work environment. If you are looking for a rewarding career in retail, Nordstrom is a great option to consider.