Working at Staples
Reviews: 9
Score Stats:
5 5 stars
4 4 stars
3 3 stars
2 2 stars
1 1 star

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employee feedback

employee feedback

Staples Overview Table
Headquarters: Framingham, MA
Industry: General Merchandise Stores
Size: -
Type: Public
Revenue: $14.01B
CEO: J. Alexander Douglas

Staples Employee Reviews

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Retail Sales Associate (Former Employee)

19.11.2023, Job Location: Bay Shore, NY
Worked here as a temp cashier about to become part-time until the location shut down. Especially during school week, everything is fast-paced. There were usual customers being upset, but that's what to expect in retail and those encounters were fairly rare.

Sometimes, lunch would be brought for the workers when they were on break. Management was friendly and reliable whenever I needed assistance. As reliable and friendly were my co-workers, I felt connected and resourceful, especially on the most chaotic days.

The pay was small, but it balances with the various benefits such as bonuses, health and life insurance, and employee discounts even for part-time associates. When it comes to requesting time off, give them a heads-up up to 2 weeks before the requested time. There were also coupons and deals exclusive to the associates. When I was laid off once the location closed, I was offered severance, retention, and also unemployment resources.

Overall, I enjoyed my time working here and I will miss my coworkers and managers. If you're looking for a balanced place to start off with retail and a sense of belonging in the work space, Staples may be the way to go!

Warehouse Associate (Former Employee)

14.11.2023, Job Location: Lithia Springs, GA
If you go to work to work, don’t work here.

They will rather overwork you than tell their other workers to work. And don’t expect to be paid any more than what they say you’re making even if they switch you between departments and different machinery.

Management talk to people like we’re their children and there’s no sense of respect.

Don’t even try to make sense of anything here because you will be overlooked and/or penalized for voicing your opinion.

Team Sales Manager (Former Employee)

14.11.2023, Job Location: Goldsboro North Carolina
A wonderful place to work with a high focus on helping customers.

Everyone that works there works as a family. Staples believes in internal promotion you can Usually find that you have the ability to become a manager usually after your first year, all you have to do is show interest to current management who can allow you to shadow and train for career advancement.

EZ Tech (Former Employee)

14.11.2023, Job Location: Springfield, OR
I'm not sure if anybody actually enjoys retail but if you do then you'll probably like it here. They are trying harder to compete with BestBuy so you will see great deals and get lots Black Friday traffic.

However, management does care about you - they only care about profits. That's literally their job. Retail is a toxic environment where if you work the floor at all you'll likely be forced to a new profession after a few years due to the sheer dead end vibes you will get. Even if you're a manager at these places you're still working in purgatory.

It's a GREAT first job, especially if you can get trained in all the new tech or even basic PC repair skills you may not have. Aside from that I would NOT recommend this job to anyone older than 20. If you don't end up getting out early you'll end up miserable working in this profession thinking that this is all you are good at.

If you can actually sell, and you like to sell, GO SOMEWHERE YOU CAN MAKE MONEY!

Easy Tech Sales Associate (Current Employee)

13.11.2023, Job Location: Salisbury, NC
My position at staples is a Tech Sales Associate and they require training on the position, but the training occurs when a customer turns in a computer to get worked on. I’ve gone weeks without training because of that. I feel like they could train in a hypothetical way.

Such as, a dummy computer and they show you what to do. Other than waiting on training, the only other thing to do is being a regular staples retail employee. You’d just be working register, amazon returns, or restocking the shelves. The overall work environment is great and working there feels nice.

The vibe in the workplace is great. The managers i’ve worked with are great and very friendly.

Tech Supervisor/Copy & Print Supervisor (Former Employee)

9.11.2023, Job Location: Menlo Park, CA
What is the best part of working at the company?
The team that was assembled there was second to none. I had the best general manager that took great care of his team.

What is the most stressful part about working at the company?
Starting brand new in the print dept and running that dept alone while my trainer was on vacation. Afterwards it was great.

What is the work environment and culture like at the company?
family, and also team like culture.

What is a typical day like for you at the company?
Normal retail, helping customers, driving sales.

Sales Manager (Former Employee)

4.11.2023, Job Location: Lighthouse Point, FL
Great local leadership, started out a great place and very good team we built but unfortunately our corporate leadershjp has decided to cripple stores with little to no labor.

We waste our most precious resource (time) chasing trends that are already outdated rather than finding a niche and sticking to it. We've also entered into deals with large companies that are self destructive, HP and Amazon in particular.

Dont recommend working there at this time, it seems to be a sinking ship and unless they get into a better position, I dont see them making it to 2025.

Cashier/Customer Service (Former Employee)

2.11.2023, Job Location: Boynton Beach, FL
Co-workers and I always got along well and we were all there to help each other when in need.

Downside is that upper management and the GM were constantly lazy and always always left us floor workers to deal with the screaming and upset cusromers rather than pull their weight and calm the situation.

GM is awful and avoids responsibility at all costs and has no people skills for the customers nor does he ever show any appreciation for his hard working employees at all.

Overworked and horribly underpaid. Not worth the workload or stress for the paycheck at all.

Tech Sales Associate (Former Employee)

2.11.2023, Job Location: Morganton, NC
Worked at staples for over a year and I have to say it’s the worst retail experience to date.

The management (especially at higher levels) are rude and unrealistic. You meet a metric, they increase the metric, then threaten you if not met. Treat their employees as disposable, even though they’re constantly looking for new hires (wonder why…). I had to personally do every single job in the store when it wasn’t in the job description.

The top of this company has no idea what’s going on at the foundation level. A word of common sense to the higher ups, maybe your company would be doing better in the retail world if you didn’t treat them like trash. If you treated your employees better, then the metrics would passively grow with it.

Pay isn’t livable, and raises are far and few between. I genuinely wish the worst for this company, as they treated me horribly as well as their other employees. Don’t expect a growing environment when you don’t treat your workers with the respect they deserve.

Without the bottom level, the top level would be useless.
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Average Hourly Rate for Staples Employees
$10.58 / hour Avg. Base Hourly Rate (USD)
$43k / yearAvg. Base Salary (USD)

Staples Stats

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Staples Employees FAQ

Staples rating is 2.9 out of 5.0 points, based on 9 user ratings.

Users do not recommend the company for employment!

Evaluation based on a sufficient number of reviews, as a rule, is enough for an objective assessment of the company.

Staples is not blacklisted.

About Staples

Staples is a leading office supply company with a rich history dating back to 1986. The company has a strong presence in North America, Europe, and Asia, with over 1,400 stores and a thriving e-commerce business. Staples is committed to providing its customers with a wide variety of products and services to meet their business and personal needs. The company is also known for its commitment to sustainability and social responsibility.

Staples is an excellent place to work for people who are passionate about the office supply industry and who enjoy helping customers. The company offers a competitive salary and benefits package, as well as opportunities for career advancement.

Working at Staples

Staples offers a variety of jobs in both its stores and corporate offices. Some of the most common job titles include sales associate, cashier, customer service representative, warehouse worker, and IT specialist.

Staples is a fast-paced and dynamic environment, and employees are expected to be customer-focused and hardworking. The company also values teamwork and collaboration.


  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Strong company culture
  • Commitment to sustainability and social responsibility


  • Fast-paced and demanding work environment
  • Can be high-pressure
  • Some jobs may require working weekends and holidays

Training and Support

Staples provides its employees with comprehensive training and support to help them succeed in their roles. The company offers a variety of training programs, as well as on-the-job training. Staples also has a strong support system in place to help employees with any challenges they may face.

Job Duties and Responsibilities

The specific duties and responsibilities of a Staples employee will vary depending on their job title. However, some common duties and responsibilities include:

  • Providing excellent customer service
  • Selling products and services
  • Processing transactions
  • Stocking shelves
  • Maintaining a clean and organized store


Staples is a great place to work for people who are looking for a challenging and rewarding career. The company offers a competitive salary and benefits package, as well as opportunities for career advancement. Staples is also committed to providing its employees with the training and support they need to succeed.

If you are interested in working at Staples, I encourage you to visit the company's careers website to learn more about the available job openings.