Working at Kmart
3.3
Reviews: 12
Score Stats:
5 5 stars
5
4 4 stars
1
3 3 stars
1
2 2 stars
2
1 1 star
3

Recommended
for employment

Positive
employee feedback

Negative
employee feedback

Kmart Overview Table
Headquarters: Des Plaines, IL
Industry: General Merchandise Stores
Size: 10,000 +
Type: Public
Revenue: $25.15B
CEO: Ross Mason
Website: https://www.kmartcorp.com

Kmart Employee Reviews

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1.0
star

Cashier (Former Employee)

21.11.2023, Job Location: Prince Frederick, MD
Poor pay. Poor location. Hard to find.

There is a cafe.... but the hot dogs are old. Sometimes they are days old. I worked there as a minor, and had to work

Christmas eve.. that was hard.
1.0
star

Hardlines Associate (Former Employee)

23.10.2023, Job Location: Tamuning, GU
• Pulls freight. check the departments. return items. straighten the items in the department. stock items on shelves. help customers.
• I learned how to operate pallets jackets.
• Management is Good.
• Expectation around work style and volume.
• Stock 50 lbs dog food/cat litter.
• Chill with coworkers on break and lunch. coworkers thats funny.
4.0
star

Stocker (Former Employee)

3.10.2023, Job Location: Pittsburgh, PA
The only thing I really didn't care for I'm a warehouse manager and we didn't have any incentives at all just more higher up mangers did . Feel like they didn't care about anyone else except themselves.
3.0
star

Customer Service Associate (Former Employee)

24.9.2023, Job Location: Des Plaines, IL
The people there were nice but the management could use some work.
Very stressfull at time as there would be one person working multiple departments and they would expect it to be all done within the short shift times.
2.0
star

Associate (Former Employee)

21.9.2023, Job Location: North Carolina
Many employees I worked with and most managers were hardworking, decent people, but the district through corporate management was the problem.

They spent a lot of money on a consulting firm to train us on a bunch of fine ideas about how to treat people, take pride in your work, etc. The people I met usually already upheld similar standards so it seemed like a positive new direction. Alas, nobody at the salary level ever bought in and simply maintained the status quo of always blaming the employees and never listening to constructive employee or customer feedback.

Corporate always knew best about everything, and especially so when they were wrong. They had only one solution for everything: cut payroll. Stores are messy? Shoppers complain because they can't find anyone to assist them? Check-out lines take too long?

Not meeting quotas for add-on services? Too much badly-chosen merchandise is just sitting, not selling? Cut the payroll and say the employees must be lax since they're not accomplishing what's actually overtime output on part-time hours. When you blame unempowered employees for the bad results of bad corporate decisions it's only a matter of when, not if, the business will fail.
5.0
star

Cashier/Customer Service (Former Employee)

16.9.2023, Job Location: Gulfport, MS
What is the best part of working at the company?
My coworkers were fun to work with and I liked helping the customers if I could.

What is the most stressful part about working at the company?
Finding empty merchandise containers from stolen items.

What is the work environment and culture like at the company?
It was a good environment and people.

What is a typical day like for you at the company?
Clocking in after I locked my purse in my locker, getting a cash drawer for my register, waiting on customers, running a cash register, ringing up customers merchandise & bagging it, straightened or cleaned around the register or service desk, helped customers with what they're looking for, did layaway for customers, took layaway payments, stocked shelves, did recalls, answered the phones and clocked out after I turned in my drawer.
5.0
star

Sales and Customer Service Representative (Former Employee)

6.9.2023, Job Location: Big Bear Lake, CA
What is the best part of working at the company?
Fairest most personnel quality treatment I’ve ever worked for SeRs ran their business the same.

What is the most stressful part about working at the company?
Nothing , they totally made your job experience fun and rewarding.

What is the work environment and culture like at the company?
Like a family , manager worked alongside everyone in all jobs.

What is a typical day like for you at the company?
Everyone was cross trained and we could easily fill in where needed.
2.0
star

Hardlines Team Member (Former Employee)

5.9.2023, Job Location: Temecula, CA
Long hours, low pay, extremely boring. Nothing is ever really difficult and there are barely any customers unless it's a holiday. The store environment is very depressing and plays the same music over and over again for 8 hours.
1.0
star

Customer Service Associate (Former Employee)

30.8.2023, Job Location: Conway, SC
What is the best part of working at the company?
Flexible shifts to work around my children school schedule.

What is the most stressful part about working at the company?
Always under staffed, over worked and pay is minimum wage.

What is the work environment and culture like at the company?
Staff not friendly too one another or to customers , they did not take pride in there work of the store.

What is a typical day like for you at the company?
Worked the customer service desk and had no cashiers for hours after opening. If any issues arise and I needed help management to busy to respond or help.
5.0
star

Customer Service Associate (Former Employee)

29.7.2023, Job Location: Desert Hot Springs, CA
What is the best part of working at the company?
Customer service working on new projects being apart of a team.

What is the most stressful part about working at the company?
When you must relay bad news to the customer saying we are out or no more of the color size etc.

What is the work environment and culture like at the company?
Well rounded cultured friendly respectful.

What is a typical day like for you at the company?
Easy going friendly peaceful no stress.
5.0
star

Customer Service Representative/ Layaway associate (Former Employee)

27.7.2023, Job Location: Wayne, NJ
What is the best part of working at the company?
We had a team we all worked together the store was well ran the customer was great they gave you room to grow I loved my job I was so sad to see the store closed.

What is the most stressful part about working at the company?
It’s wasn’t nothing stressful about working there yes on holidays it gets very busy but if you have a good team you can do it.

What is the work environment and culture like at the company?
As I said everyone got along we came to work as a team every day and everything got done.

What is a typical day like for you at the company?
I have a wonderful day everyday I work.
5.0
star

Reset Manager (Former Employee)

27.7.2023, Job Location: Oakdale, CA
What is the best part of working at the company?
The management, the employees, the way we all worked together.

What is the most stressful part about working at the company?
Nothing Loved everything about the hi. There.

What is the work environment and culture like at the company?
It was all very good. One of the best jobs I had. Closed down now though.

What is a typical day like for you at the company?
Hard work Long hours. And lots of fun as well.
Add review
Average Hourly Rate for Kmart Employees
$12.07 / hour Avg. Base Hourly Rate (USD)
$34k / yearAvg. Base Salary (USD)

Kmart Stats

Reviews Dynamics

Score Dynamics

Kmart Employees FAQ

Kmart rating is 3.3 out of 5.0 points, based on 12 user ratings.

The company is worth a closer look, there are pros and cons to working there.

Evaluation based on a large number of reviews, as a rule, is enough for an objective assessment of the company.

Kmart is not blacklisted.

About Kmart

Kmart is a large American retail company that sells a wide variety of merchandise, including general merchandise, apparel, home goods, and toys. Kmart has a long and storied history, dating back to 1892 when the first Kresge's store opened in Detroit, Michigan. The company has been through many changes over the years, including mergers, acquisitions, and bankruptcy. However, it remains one of the largest and most recognizable retailers in the United States.

Working at Kmart

Working at Kmart can be a rewarding and challenging experience. The company offers a variety of benefits to its employees, including health insurance, dental insurance, vision insurance, tuition reimbursement, and a 401(k) savings plan. Kmart also offers a variety of training and development opportunities to help employees advance their careers.

Pros

  • Opportunity to gain valuable experience in the retail industry.
  • Variety of benefits, including health insurance, dental insurance, vision insurance, tuition reimbursement, and a 401(k) savings plan.
  • Opportunity to work with a diverse team of people.
  • Opportunity to advance your career.

Cons

  • Long hours and weekends.
  • Can be high-stress environment.
  • May have to deal with difficult customers.

Training and Support

Kmart offers a variety of training and development opportunities to its employees. These opportunities can help employees learn new skills, advance their careers, and improve their performance. Kmart also offers ongoing support to its employees, including access to a team of human resources professionals and a variety of employee resources.

Job Duties and Responsibilities

Job duties and responsibilities at Kmart can vary depending on the specific position. However, some common duties and responsibilities include:

  • Providing excellent customer service.
  • Stocking shelves and keeping the store clean and organized.
  • Processing customer transactions.
  • Handling returns and exchanges.
  • Helping customers find products.