Shoe Carnival Employee Reviews

1.0

Distribution center / warehouse

8.3.2024, Job Location: Evansville in

The only thing positive I can say about this company is, you receive three weeks of vacation!!!! Manger’s suck. Pay sucks. They are the lowest paying warehouse in Evansville

2.0

Reach Truck Operator (Current Employee)

2.10.2023, Job Location: Evansville, IN

Issues I have with this company: Raises are only given out yearly in 2023. I've been here for a year and have seen no attempt at employee retention or cost of living adjustments.

Being a reliable and hard worker, I feel this is disrespectful, especially when you keep employing lazy people that do not care about the job and actively make things harder for everyone else.

There are software problems that have persisted for the entire time I have been here and I see no attempts at fixing them. Overall, if you actually value yourself and your time, find somewhere else to work.

1.0

Assistant Store Manager (Former Employee)

5.9.2023, Job Location: Alexandria, LA

If you like being looked at and very inappropriate comments said to you and nothing done about then that's the job for you!!! The upper management were a joke.

2.0

Customer Service Associate (Former Employee)

17.7.2023, Job Location: Riverdale, UT

I had to do most of the cleaning especially the bathroom. You can’t have certain piercings, you have to wear a blue shirt, jeans with clean shoes. Shifts can’t be shortened, if you work Sundays, you work opening to closing. I was also supposed to be trained on the register and other tasks early on but they never did, I was always having to clean and organize while everyone else would stay up front and chat with each other, even the assistant mangers, the general manager was judgemental, and wasn’t easy to speak too. I would say the only thing I enjoyed from working here was the employee discount and a few coworkers.

4.0

Assistant Manager (Current Employee)

1.6.2023, Job Location: Bloomingdale, IL

It was a good job but a lot off the associates got away with too much and something’s the GM at my location was to nice at the wrong times, but other then that it was a decent work environment.

4.0

Team Lead (Former Employee)

5.5.2023, Job Location: Castleton, IN

Work was easy, associates were easy, there were times where the tasks would be tedious but all around decent place to work at, that is until you get new managers, when I first started working was fun the associates and managers made days go by quick, then we got a new manager and everything quickly went downhill.

Overall good management or bad management the work is pretty easy just tedious.

3.0

Store Associate (Former Employee)

24.4.2023, Job Location: Texarkana, TX

Shoe Carnival was fine, there usually isn't anything to do besides look busy. Pay is subpar, but again there is usually not much to do. The functions (sales, management, etc.) are awful. Nothing is organized. If you can get people to join the rewards program, expect plenty of hours.

1.0

Asistant Store Manager (Former Employee)

2.4.2023, Job Location: Charlotte, NC

It’s not worth it….the job is made for those in high school. Nothing more nothing less.

This is not made for mature working class people over a certain age…it’s literally for high schoolers or this is their first job. The company is not built for mature people who have a strong background in retail.

Don’t work here if you are the person who comes from a strong retail background. It won’t matter. Find a Fortune 500 company. Somewhere you can literally strive and be proud of what you are doing and why. It won’t be here. I tried. But how can you come to work knowing the other manager does nothing but make things hard for you and encourages the staff to act the same towards you?

How can you strive when you know its workplace culture is not to make you feel like you should be there? ……you live and you learn.

1.0

Assistant Store Manager (Current Employee)

20.3.2023, Job Location: Rocky Mount, NC

What is the best part of working at the company?
The discount is the best part.

What is the most stressful part about working at the company?
The lack of help and it’s very hard to get time off.

What is the work environment and culture like at the company?
Tense, dramatic, and stressful.

What is a typical day like for you at the company?
A lot of work that contradicts what you did the day before. Nobody is ever on the same page.

2.0

Store Associate (Former Employee)

6.3.2023, Job Location: Dallas, TX

Will make you feel like trash, never appreciative, if you call off, you will never hear the end of it. You will just get yelled at time after time. Don't care for your wellbeing.

4.0

Associate (Former Employee)

1.3.2023, Job Location: Ocala, FL

Can be fun depending on working with it’s what you make of the main thing you’ll have to worry abt is entitled customers but other than that it can be a pretty cool place.

3.0

Sales Associate (Former Employee)

22.2.2023, Job Location: Newport News, VA

Good hours but the pay isn't worth it considering the amount of things you do during each shift. You get discounts on purchases. Managers were very enjoyable people, fun to talk to (whether it was company related stuff or real life questions) and easy to work with.

Store is usually pretty busy or filled with customers, you're still expected to be doing something (cleaning, organizing, etc) even if it's a slow shift. Customers were easy to deal with but would get overwhelming on a busy day. Would stay for the people (managers and other employees) but not the wage.

5.0

Sales Associate (Former Employee)

6.2.2023, Job Location: Woodridge, IL

Hands down the best job I’ve had. The people you work with really determine whether or not you will enjoy your job. Management at the location I was at was amazing and they felt like family to me instead of my bosses. Store 161!! :)

3.0

General Manager (Former Employee)

3.2.2023, Job Location: St. Louis, MO

Love the people. Training is good with advancement potential. Some stores are better than others. Benefits are okay. Corp. visits are no fun at all.

3.0

General Manager (Former Employee)

3.2.2023, Job Location: St. Louis, MO

Love the people. Training is good with advancement potential. Some stores are better than others. Benefits are okay. Corp. visits are no fun at all.

3.0

Assistant Store Manager (Former Employee)

24.1.2023, Job Location: Florida

When I was hired I was promised lots of chances for advancement. Both positionally and financially. Shortly after working there I learned that isn't the case unless you throw yourself entirely into the company and are willing to take on every open shift.

From my experience the online training is amazing and really breaks down procedures and expectations BUT executing it in store is another thing. After your initial key certification the actual training you get is on a "need to know" basis. Basically you're told you should know this, it was in your shoe carnival journey training and you'll get mocked if they need to do any retraining.

There's a sad belief that the online courses alone are adequate training. For me I spent 3 days (8 hours each day) in front of the computer doing training and it was a LOT to retain, you can't take notes, and they will quiz you till you drop. Once you're out on the floor you instantly start forgetting what you learned on the computer to try and retain the register procedures (returns), where inventory is, shipping/packing, and worst of all SHOE PERKS.

Where I live is primarily senior citizens. If you don't get customers to sign up- you get a lecture. After that it becomes corrective action and it creates so much extra headaches especially for managers. You have ample inventory and no where to put it.

You have hours that get cut so not enough staff allowed to work, no time to make holes for truck let alone entire department changes to accommodate new merchandise and yet you still have to work the register. Worst of all though...be aware of what you say and to who.

Don't be so sure you can trust what you've told someone in confidence to stay confidential. Especially to upper management.

3.0

Cashier Lead (Former Employee)

16.1.2023, Job Location: Fort Wayne, IN

Customers are very rude and management can be uptight as well. Other employees also wouldn’t do much of the work and always complain when something didn’t go their way.

2.0

Assistant Manager (Former Employee)

3.1.2023, Job Location: Florida

The policies and procedures are lowest common denominator.

They hire subpar management and do not train them.

Communication from corporate is available for those who search it out but if the GM is a bad communicator then you will be always chasing the information you need.

It is a concept style store that requires you to buy in to the program but has no punishment for those who will not.

1.0

Store Leader (Current Employee)

12.9.2022, Job Location: Whitehall, PA

Show carnival May seem like a good place to work But They expect you to work too much for very little pay. They promise you promotion and growth and you get neither. It is an unfair place to work.

Management is unfair and unprofessional. There is lack of communication but they expect you to understand everything going on in the store.

Depending on who they hire, There is favoritism between employees. I wouldn't recommend working here to anyone.

1.0

Sales Associate (Former Employee)

3.9.2022, Job Location: Owasso, OK

No matter how much you get paid it will never be worth it for the amount of work they make you do. Sometimes you’re lucky to even get scheduled for 10 hours/week while other times they make you work dang near 40 hours/week when you’re only a part time employee and in high school or a full time college student.

The company treats you like you’re a robot and doesn’t seem to understand the fact that 16-20 year olds aren’t gonna act the same way 40+ year olds do.

The managers talk badly about employees to other employees for no reason other than the fact that they just don’t like that person. Management expect you to be mind readers and know about rules/policies/sales/etc that no one ever told you about.

If another employee is causing problems, don’t expect management to do anything about it.

3.0

Assistant Store Manager (Current Employee)

4.8.2022, Job Location: Hendersonville, TN

Been one of the best jobs I've ever had, however the pay is just non existent. It is impossible to make a living unless you go to GM position.

That would literally be the only reason I wouldn't work here. It is quite literally impossible to survive off a wage here. It's also washy on which policies are enforced and which aren't. Ie. We are told a return policy but can't actually follow it.

Corporate management is very disconnected from what it's like to actually be at the store level, constantly stressing and micro managing over things that at a store level are the least of many concerns.

Overall a great experience honestly, but I cannot stress the lack of pay enough. Managers of several years make (literally) less than any customer service position in the area.

2.0

Cashier/Sales Associate (Current Employee)

10.7.2022, Job Location: Virginia

Initially the job seems very straight forward. There are simple tasks to be completed and asked of, but management can be very judgemental, and you really only get benefits if you work full time .

It is very hard to work in an environment where you constantly feel as though every “mistake” you make will be judged. It’s like walking on pins and needles at work, but not being able to say anything without the fear of being talked about behind your back.

There is a lot of back and forth between management, so some tasks are confusing because you don’t know what each manager wanted you to do.

1.0

Store Manager (Former Employee)

29.5.2022, Job Location: Medina, OH

While at first I loved working here, towards the end I hated it. I felt burned out, was always helping while short staffed, I worked two open to closes a week. When it was time for reviews, the company decided to raise the minimum pay for the position.

So after 1.5 years and working over time, I made as much as the person hired two weeks ago. we were short staffed but I needed to take PTO for medical reasons, it was not an option. When I talked to my manager about the pay, she said I wasn’t supposed to find out. so my loyalty meant nothing. Don’t do it.

4.0

Cash Lead (Former Employee)

11.4.2022, Job Location: Florida

The best things were that the other employees whether they’re higher ups or not care about your health the most. If you ever get sick or some emergency comes up they are very understanding about the situation. Also when working holidays, the company will pay for food.

The worst would be the management style. Sometimes we would be severely understaffed and overworked time-wise. However i cannot comment on management styles at other locations as the 2 locations i worked at was with the same manager.

I stayed with the company for 2 and a half years until i was able to further myself and move on to other opportunities.

5.0

Assistant Manager (Former Employee)

9.4.2022, Job Location: Indianapolis, IN

This is one of the best places for a job, especially if it’s your first job. I worked there for four years and I don’t regret one day. They will work around any schedule you have. They offer great benefits and they treat their staff with a lot of respect and love.