Working at Home Depot
2.2
Reviews: 47
Score Stats:
5 5 stars
2
4 4 stars
6
3 3 stars
9
2 2 stars
11
1 1 star
19
Home Depot Overview Table
Headquarters: Atlanta, GA
Industry: Retail & Wholesale
Size: 10000+ Employees
Type: Company - Public (WMT)
Revenue: $10+ billion (USD)
CEO: Craig Menear
Website: careers.homedepot.ca

Employee Reviews

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2.0
star

ICQA Warehouse Associate (Current Employee)

12.11.2023, Job Location: Mead, CO
At the warehouse level employees are expected to work way too quickly to follow the required safety standards and are underpaid.

The rules change daily and one day you might do something wrong and have no consequences because the crew is short staffed and the next week be put on a final for chipping some paint. The long shifts are not worth the 4 days off especially because to get a full check you need to work the extra day anyways.

I do not recommend working here unless you are in school and need a set schedule or are young and willing to do physically demanding labor.
1.0
star

Freight team night crew

23.10.2023, Job Location: Bridgeport West Virginia
The worst job I've ever had. Management is a JOKE. Busy your ass unloading a 53ft truck and get reprimanded for not getting it done within 2hours. Oh yea have a crew of 5 to unload it but 2 of the workers stand around and shoot the shit with the so called supervisor. Never take a job with this company.
2.0
star

Customer Service (Current Employee)

25.9.2023, Job Location: Fairbanks, AK
A lot of the employees at Home Depot are very hardworking kind individuals who actually care about their jobs. Unfortunately, management doesn’t care as much about their employees.

The store manager seems to be friends with most of the ASMs and if an issue gets brought to his attention about one of them it takes months for anything to get done.

And that’s if anything gets done. There is no appreciation towards the associates who actually do work, yet the associates that stand around and do nothing seem to get all the praise.
1.0
star

Pro Loader & Cashier (Former Employee)

18.7.2023, Job Location: Reno, NV
What is the best part of working at the company?
I guess having any kind of job, even one that sucks the life and soul from you. Working your tail to be an exemplary employee so you can get that MAX $0.40c/hour raise. Otherwise, good work is rewarded with a $0.20c/hour raise. Corporate America doesn't pay the grunts doing all the work; they start at $11-$12/hour so their STOCKHOLDERS can have a bigger return!

What is the most stressful part about working at the company?
Knowing that you've sunk into the corporate machine and you're just a cog in their machine.

What is the work environment and culture like at the company?
It's like junior high school. The clicks and the back-stabbing people who are trying to move up is absolutely absurd. But if you play your cards right and lie about coworkers and manipulate the managers, who act like clickey peers instead of managers, then you MIGHT make it to the Cool Kids Table and move up.

What is a typical day like for you at the company?
Meh meh meh it's all meh meh meh.
1.0
star

Sales Associate

8.7.2023, Job Location: Glastonbury CT
Assistant Managers are promoted because they can count widgets or screws, not because they are good people managers. Many are outright incompetent. If you are not liked by an A.M. your life will be a living hell.

Atlanta has no idea what goes on in the stores and has no desire to find out. Different departments in Atlanta do not communicate with each other. Often, Atlanta H.R. does not even tell the store H.R. key information about employees. Expect to work for little recognition, low pay, ridiculous wage increases (like $.17/hr!!) and for Dept heads who are on power trips.

If you report a Dept. head or A.M. for misconduct per the company SOP watch as nothing happens even if you quote their own Bible clearly back to them. Most new employees do not last 3 months.
5.0
star

Freight Team Associate (Current Employee)

5.6.2023, Job Location: Gretna, LA
Possessing a diverse background from a variety of industries and a Veteran. What caught my attention is the retention years of service people have been working for Home Depot. I was amazed, at what I have witnessed. The foundation of the organization is very solid and offers support and opportunity to grow. Training is top notch and they ensure you have the tools to succeed.

They hire workers young and old. Some people are retired and some are embarking on their first job. All walks of people work there and brings many skills with them. The company as a whole is great, sometimes individuals have a bad experience because they may not know or understand that the business needs comes first and nothing personal against an individual. Any field or company you work for, you must understand how to deal and navigate with many different people and opinions.

It is up to you to determine how far you go in work and life. The choices and your work ethics will determine your destination in anything you do. Keep an open mind and give it a try. Form your own opinion and do not rely to much on the opinions of other because we all will experience something different.
1.0
star

Customer Service Representative (Former Employee)

9.5.2023, Job Location: Idaho Falls, ID
I have worked with this company for almost 2 years. I feel employees are not appreciated for the work ethic that they give every single day. We do not receive any bonus other than success sharing but that goes off if you made plan of sales not the effort you put into your job daily.

They also only give yearly pay raises based off the economy not your work ethic and what you’ve given the company. I chose to continue my career and left Home Depot and I still have not received my last paycheck. They apparently mail the last check rather than deposit those which is fine but they do not track these checks nor do they help you in anyway to get you your money.

They tell you to either wait or they can cancel they check and that can take 3 days and then mail another one. This is the worst I’ve ever been treated by a company.
1.0
star

Cashier (Former Employee)

28.4.2023, Job Location: Clearwater, FL
As a cashier you are constantly asked to get customers to sign up for credit cards, and they're quite pushy about it. You are expected to greet EACH individual customer walking near you, take the survey at the bottoms of the receipts, and thank them after the transaction. if you work under 7 hours, you get one 15 minute break. A lot of the equipment seems to be broken or has issues, such as scan guns turning off immediately

because they can't hold a charge, registers or pinpads freezing up. Management is a hit or miss, some of them are very understanding and great to work with, some are less enjoyable. Workplace culture can be exhausting to those more introverted. The hardest part of the job would be the occasional difficult customer, as a woman working here many of the male customers would be creepy or disrespectful, and some will get very upset if you don't know absolutely everything about the store.

The most enjoyable part of the job would be the coworkers, you can definitely form friendships looking in the right places.
4.0
star

Associate (Current Employee)

8.4.2023, Job Location: Carmichael, CA
What is the best part of working at the company?
Being part of a team that has one shared goal well two. Convenience and value. It's a great company in many ways.

What is the most stressful part about working at the company?
Hours, working night before opening at 5am. Not getting enough or too many hours. Not being able to change shifts very well. Lack of training at times too. But overall I'm not that stressed. It's hard work but I enjoy it.

What is the work environment and culture like at the company?
Happy and upbeat mostly. Some people try to drag down people but it's pretty nice.

What is a typical day like for you at the company?
I do so many different things. Service desk, hardware and now ofa delivery. Clock in and anything can happen. Usually I check my phone for work and there is lots to do. I go get a cart and start shopping and fulfilling orders. It would be one box of screws or pallet of concrete and a pile of wood. I work. Then take breaks then work some more. Then I'm off after helping out the service desk. Once the desk is clear I'm usually done. Clock out.
2.0
star

Tool Rental Associate (Former Employee)

2.4.2023, Job Location: Flagstaff, AZ
Overall, my postition as a tool rental associate has been very mixed, I mostly enjoy the job but management always finds a way to stress us out; we often get pulled from our department to deal with understaffing and callouts. I've learned some basic knowledge of tools throughout my time there from my coworkers, but my formal training ended up being cashiering instead of tool rental.

After training as a cashier, they decided to give me shifts where I am alone with minimal help from management with various issues, despite being diagnosed with anxiety (which management knows of). The culture among associates is very positive, but the company's policies create conflicts of interest between management and associates, especially with union-busting. Home Depot's culture allows for very inequitable treatment of employees, and they refuse to be flexible with scheduling.

Management retaliates by taking away hours. Tldr: Fun job with great people, get on management's good side if you want to be treated like a human.
4.0
star

Cashier (Part-time) (Current Employee)

23.3.2023, Job Location: New Port Richey, FL
I started working at HD one month ago as a cashier. There was no formal interview. I spoke with a member of management and started the background check process. Within 1 week, I was scheduled for my orientation.

That took about 3 hours. The training system was in the process of being switched to a new system so I wasn't able to do the online training until my second week but the first week I shadowed the other cashiers and even helped out in SCO.

I learned a lot while shadowing which made the online training easy. My first two weeks there I had met many coworkers and even a few district people. Everyone seems like they enjoy their job and like to be at HD. Many of the coworkers had been there for 5-10 years. I was hired as part-time and have been scheduled between 15-28 hours a week.

Even when I'm only scheduled for a 4 hour shift, I'm still given a 15-minute break. So far, this position is pretty good, however, part-timers take a while to earn pto.
2.0
star

Sales Associate (Former Employee)

15.3.2023, Job Location: Kentwood, MI
What is the best part of working at the company?
Fun helping customers figure out what they need to finish projects, garden center is amazing, hardware department is fun but a total cluster f*** most of the time because of poor management and stocking issues. If your store has a greenhouse, don’t let them abuse it to build grills and lawnmowers!!!

What is the most stressful part about working at the company?
Poor department supervisors that don’t show up and know less about the product than you, managers are douchey and give you pretend props in “homer awards” and badges for your apron instead of raises. Make a HD/Lowe’s union! Power to the people!

What is the work environment and culture like at the company?
Cultish, brainwashing, if you don’t act and think like managers you get fired

What is a typical day like for you at the company?
Bust butt to help customers, get accolades from management in front of customers and get yelled at in their office for losing the manager’s bonuses. Basically fruitless every day.
2.0
star

Appliance Specialist (Current Employee)

1.3.2023, Job Location: Saratoga Springs, NY
You must eat, sleep, breathe HD or they will make you miserable.

Please do your own research to ensure your safety as the company is “felon friendly.” The store manager is a workaholic and expects everyone else to be. Full time employees must have open availability and your requests for days off will be denied despite the amount of notice you give.

You’re a body that can be replaced for a lower rate.
1.0
star

Pro Account Sales Associate (Former Employee)

23.2.2023, Job Location: Virginia
Company has gone downhill. Stopped truly caring about it's customers and its employees. Too much favoritism and pre selection. Use to be a great place to work that I highly recommended years ago.
4.0
star

Freight Team Leader (Former Employee)

19.2.2023, Job Location: Zanesville, OH
The Freight Team at The Home Depot is an important position within the company. Unloading trucks then stocking the shelves is what allows the store to operate. Being the leader of these operations meant formulating a plan and working with other members of my team to enact and achieve this plan in an efficient manner.

Although physically demanding, this career can also be rewarding because it challenges you to work hard. I found that when we kept focused and worked hard, the quality of our work and our nights, would improve.
3.0
star

Head Cashier (Former Employee)

7.2.2023, Job Location: Vista, CA
Overall accomidating to my schedule so long as I planned ahead. Daily routine was demanding at times. Learned alot of job skills but I feel as though my personal development was never a priority which ultimately led to me going elsewhere. I did appreciate the experience though.
1.0
star

Lot Associate (Current Employee)

4.2.2023, Job Location: Fort Myers, FL
The place can be overwhelming most of the time and working out on the Lot there are never enough people to help when needed. I have only been there for at least 3 months and I can say it has already taken a toll on my body I'm constantly in pain and then the weather is too much. It's an a-ok job but it's not all peaches and cream. Some might say it's easy but it's not (on your physical body).
1.0
star

Former Employee

2.2.2023, Job Location: Orlando, Fl
What is the best part of working at the company?
The friendly customers and staff.

What is the most stressful part about working at the company?
Under paid and understaffed.

What is the work environment and culture like at the company?
You look out for your self. You are thrown on the floor with very little training.

What is a typical day like for you at the company?
Picking up trash from night crew. Assisting customers and trying to explain why we don’t have what they want in stock for.
1.0
star

Pro Associate/ Tool Rental (Former Employee)

27.1.2023, Job Location: Spring, TX
Well after a year of zero write ups, zero calls to the office and more or less zero issues my entire time there, after I defended myself from a Groomer/Harasser, I was let go for my language. And the language they're talking about is "if you want to talk to me like a child then you need to talk to me outside" Home Depot 6516 is by far one of the most confusing places to work for.

Management is a giant politics game and the only time you'll feel like your job is secure is if you bootlick and agree with their politics. Job is very biased and most of the employees there can back that up. Just ask for yourself.
2.0
star

Front End Supervisor/Cashier (Former Employee)

21.1.2023, Job Location: Chandler, AZ
Expect you to do anything and everything on a daily basis, cover multiple departments you have no business covering, and adjust for callouts and scheduling disparities. It's all typical retail stuff, holding down a possibly good work space by cutting hours and not allowing hiring when it's needed most.

Management is just as run down and tired as the rest of the team, work place culture is 'not my department not my problem'. Hardest part of the job is typical retail conundrum of having to deal with corporate sticking their nose in every little thing without any idea how the store is actually ran.
4.0
star

Loader/Unloader (Current Employee)

15.1.2023, Job Location: Winchester, VA
To start out its pretty nice. The management are very engaging and friendly. They don't "come down" but instead offer honest critique. The schedule is good and the pay for this type of work is really good. Also benefits start day one.and the insurance is great.

But the downside is that it seems newer associates are given the most physically demanding jobs like manual loading/unloading while always being singled out for underperforming. 10 hours of constant heavy lifting up and down a stepper is going to be painful and slow anyone down I don't care who you are. If your people aren't regularly or often hitting the numbers ( a cruel practice I wish all warehouses would abandon), people call off all the time, and that particular section has the highest turnover, it may be a clue that your system is flawed.

The equipment operators seem to be treated much better and I'm sure they aren't going home/waking up with back and foot pain. Cross training would definitely make this place more ergonomic and it would be fair to all associates. Overall though it's a good place, but would love to see some ergonomics implented.
2.0
star

General Warehouse Associate (Current Employee)

7.1.2023, Job Location: Winchester, VA
If you're someone with some warehouse experience who wants to grow, learn new skills, and find some kind of purpose in their career... then I would probably look elsewhere. They'll place you as a manual unloader & housekeeping and make you wait 6 months for the possibility of being trained on equipment (like forklift, pacer, EPJ, and etc...).

Apply at your own risk though because they could care less about your safety and how you unload the trucks. If you get yourself hurt carrying +90 lbs by hand because of the carelessness of the coach you were assigned to, then that's your fault. Enjoy your worker's comp if you decide to report it!

If you want to talk to your manager about contributing more to the company to help unload the trucks faster by operating the equipment because your assigned coach is having a +20min long conversation with their coworker buddies, your manager will just pretend to stand by their 6-month rule, ignore you, then promote and train other employees who hasn't done their 6 months based on favoritism. If you don't like their promotion system, they'll encourage you to quit. You're expendable.

Overall, Home Depot is an ideal company to work for for someone in their late teens or early twenties who would like to step foot in their first warehouse gig. Just try not to get yourself hurt!
1.0
star

Department Supervisor (Former Employee)

2.1.2023, Job Location: Auburn, NY
Not a great place to work unless you are buddies with Managers. There is no consistency for employee expectations. Management comes and goes as they please. They live in the office and dont know what is going on out on sales floor.
3.0
star

Sales Associate (Current Employee)

30.12.2022, Job Location: Hackensack, NJ
Effortless job and you might receive tips based on your customer service however management varies depending on which department you are in (which most do suck) and customers will think they are smarter than you most of the time which led to disagreements.

It's also better to work at a department that runs all year around for hours like the customer service desk, paint, pro, etc., not garden!
2.0
star

Order Fulfillment Associate (Former Employee)

30.12.2022, Job Location: Albuquerque, NM
Scheduling is erratic with no set days off and 7 to 8 days in a row scheduled. Most work is done by a few associates and mgmt doesn't take any action toward slackers they just look the other way.
12
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Home Depot Employees FAQ

1. Store Manager
2. Assistant Manager
3. Shift Manager
4. Pharmacy Manager
5. Order Filler

1. Cashier
2. Inventory Control Specialist
3. Greeter
4. Sales Associate
5. Customer Service Manager
Home Depot rating is 2.2 out of 5.0 points, based on 47 user ratings.

Users do not recommend the company for employment!

Evaluation based on a large number of reviews, as a rule, is enough for an objective assessment of the company.

Home Depot is not blacklisted.

About Home Depot

Home Depot is a retail company that specializes in home improvement and construction. Founded in 1978, it has grown to become one of the largest home improvement retailers in the world, with over 2,200 stores in North America alone. Home Depot is known for its wide selection of products, including tools, appliances, lighting, and building materials.

Working at Home Depot

Working at Home Depot can be a challenging but rewarding experience. The company is known for its fast-paced and high-stress environment, as well as its customer-centered approach to retail. Some employees enjoy the dynamic nature of working in a busy retail store, while others find it difficult to keep up with the constant demands of the job.

Pros

  • Competitive pay and benefits
  • Opportunities for career advancement
  • A positive and team-oriented work culture
  • Employee discounts on Home Depot products
  • Access to training and development programs

Cons

  • High-stress work environment
  • Long hours and weekend shifts
  • Difficult customer interactions
  • Limited opportunities for remote work

Training and Support

Home Depot provides its employees with a wide range of training and development opportunities. New hires typically go through an orientation program, which includes both classroom and on-the-job training. Additionally, the company offers in-store training programs, as well as online courses, to help employees improve their skills and advance their careers.

Job Duties and Responsibilities

Working at Home Depot typically involves a wide range of responsibilities, including:

  • Assisting customers with their purchases
  • Stocking shelves and displays
  • Operating cash registers and handling money
  • Providing product information and recommendations
  • Loading and unloading merchandise
  • Maintaining a clean and organized store

Overall, working at Home Depot can be a challenging but rewarding experience. The company is known for its fast-paced and high-stress environment, as well as its customer-centered approach to retail. However, it also offers a positive and team-oriented work culture, as well as opportunities for career advancement and training and development programs.