Wegmans Food Markets Employee Reviews

1.0

Part time Sub shop customer service (Former Employee)

16.4.2022, Job Location: Raleigh-Durham, NC

No weekends off especially Sundays the work/life balance they promoted is a joke, you going to be carrying a whole work shift solo like 99% no matter what department your in. chefs and some mangers were super lazy, toxic and openly showed favoritism they took advantage of the people that worked hard and worked them till they were burnt out and if your person of color expect to be treated different.

Also they don’t believe in giving people raises based off performance so some that was super lazy would’ve have made more money than the person that did everything.

1.0

Overnight Stocker (Former Employee)

15.4.2022, Job Location: Amherst, NY

Ridiculously high expectations with slightly above average pay. This company and others rave they are such a good company to work for, its the exact opposite.

Little communication and no assistance when my workload is clearly double what other people are expected to do overnight. Blatant unfair workload based on depts. I 100% regret taking this job.

It has been a complete waste of my time. I wont even shop here anymore after I see how poorly the employees are treated. This is what happens when you give the reigns of a wonderful local company to fools.

1.0

Prepared Foods Team Member (Former Employee)

1.2.2022, Job Location: New York, NY

The management seem to be in a trance , lost and confused all the time. Majority of them don't know what they are doing and it's rare you'll find a manager who will genuinely help you and make sure you're properly trained.

They claim to be diverse but I've witnessed so much racial discrimination directed toward my coworkers and said behind their backs. Don't apply here if you're a person of color in a predominantly white store you will get treated like trash, overworked and disrespected no matter how much they try to organize diversity seminars. It's all for show. It's fake. Don't believe the hype!!

And most of all, don't break your body down trying to please this company because in the end, they won't care. There are some workers who have been there for awhile only to support themselves and their families and have no choice but to stay because they feel stuck... If you want to join this company to be harassed, discriminated against, talked down to , then by all means apply here.

This company is no better than any other grocery store in this day and age.. it's drastically going down hill and they need to stop acting so holier than thou... There's a lot of workers feeling this way but unfortunately they can't afford to leave...

4.0

Customer Service (Former Employee)

26.1.2022, Job Location: Buffalo, NY

The work itself is not difficult. There's some specific food knowledge that one should pick up along the way, to help customers, but there is usually someone on shift that can help if you don't know the answer. Job includes stocking, quality control, inventory, and occasional food prep depending on your position.

The co-workers 9 times out of 10 are really hardworking and dedicated. We had fun while getting the job done. They were the reason that I stayed as long as I did. We worked as a team to get things done and had each other's backs.

Hardest part of the job was the schedule. They were flexible, but if you gave them lots/open availability, they took advantage of it and basically abused that to write ridiculous schedules (read "closing to an opening shift back-to-back"). However, if you had a family issue (death, in home care, etc) that came up, Wegmans was really good about giving you the time you needed.

You can move up in the company, but you basically have to "drink the kool-aid", which is tainted, in my opinion. Chasing numbers can be held higher than team morale/reasonable quotas.

I ultimately ended up leaving due to poor management. They had unreasonable expectations of what was possible; promised help and never gave it; and did a lot of delegating without actually doing a lot of work themselves.

It could have just been the department I was in but be wary.

1.0

Front End Cashier (Former Employee)

24.11.2021, Job Location: State College, PA

They are constantly understaffed and overworking their young employees. There were several times when there was a lack of adults on register or in the store in general.

They do not appreciate the hard work of their employees. When working helping hands managers would constantly pull workers inside to register because they are incapable of scheduling the correct amount of workers.

Until I put in my 2 weeks management made no effort to show that they cared about anything that I did.

2.0

Cashier (Current Employee)

20.10.2021, Job Location: Depew, NY

I’ve been at Wegmans for years. I make the same as a newly hire. They will purposely schedule you 30 minutes less, just because they don’t want to pay for you to have a 15 minute break.

The customers are awful. The most ignorant people I’ve ever met. Extremely stressful. If you have family obligations on a Saturday, you don’t anymore. They refuse to let you have Saturday’s off.

They either schedule you 5 days in a row, or 1 day a week. There is no in between. Customers complain about EVERYTHING.

Their card got declined? Your fault. It’s busy? Your fault. No plastic bags? Your fault. It’s loud in the store? Your fault. Awful. Do not recommend to anyone. The job isn’t worth your mental health deterioration.

1.0

Overnight Associate (Current Employee)

19.10.2021, Job Location: Brockport, NY

Everyone I asked said Wegmans is a great company to work for and that still might be the case. One huge issue I have is that when you apply for a different position in the company, you don’t know what store you’ll be placed in. They maybe in the same district but some are 50 miles apart.

I was offered a full time overnight position but it would have added 20 minutes to my already 30 minute commute. In hindsight I’m glad I didn’t take the job. The current state of the Overnight Grocery department is a disaster. My store has been without an assistant manager for 3 months and will be another 4 months until we get one.

On top of that you’re average shift is 11-7:30 but the truck could show up at 12 or it could show up at 4. By the time it’s unloaded it could be 5AM and you still have 600 pieces to throw. I would describe it as being set up for failure.

You have to wear khakis and half the job is kneeling on the dirty floor.

2.0

Deli Clerk/Deli Customer Service (Former Employee)

27.9.2021, Job Location: Bel Air, MD

A typical day at work, they say you come in to learn a specific role for that day during training but low and behold you show up they put you on a completely different project.

This lasts the full six weeks of training than they seem amazed you didn't learn a specific role they put on the schedule for you but constantly diverted you from. Next the customers, no matter how wrong they are, no matter how abusive they are, you have to remember your still trash and they are right.

Wegmans won't back you up no matter what is said or done to you, you're a measly pleb who is beneath them. Don't like it? Go get employed else where, oh wait you can't? Sucks to be you. That's their attitude.

5.0

Overnight Stocker (Former Employee)

22.9.2021, Job Location: Frederick, MD

I worked overnight grocery which is extremely difficult on the body and spirit. My team did a great job of uplifting each other and keeping each other motivated throughout the night.

We frequently felt appreciated and heard. Everyone there was open and listened how they could make the work or environment better. I was always a fan as a customer and love the store even more as an employee. My only wish is the company structure not to rely so much on students or retirees.

The average adult with dependents needs a non-traditional set-up or side gig to make ends meet if you choose Wegmans as your employer…but the benefits, nice environment and flexibility they give you in return is making me think twice about having left!

There are opportunities to advance with nice pay increases; however because people like it there, those positions rarely vacate. If you have time, patience, and stamina (especially on the night shift) to wait someone out, a better paying job path is viable.

3.0

Team Leader (Former Employee)

21.7.2021, Job Location: Bethlehem, PA

I worked here for six years in a multitude of positions, the company does a fantastic job of creating a sense of belonging and it truly does feel like a family and they take care of their people.

But upper management absolutely is horrendous, it’s like they never worked a day in the job, they constantly have pow wows in front of departments just sipping coffee and chatting for hours, if you ask for help either they get annoyed or they tell you they can’t help and just move the POW wow to the back of the store. Upper management is also unpredictable sometimes they are pleasant other days they’ll take out a whole month of frustration on you. HR doesn’t help at all.

No one here is ever held accountable, you can call out for days at a time and don’t even get a slap on the wrist. Upper management takes no involvement in its employees development, one of my managers after working there for 7 years still didn’t know my name.

But you are able to take time off any time, they offer a decent amount of paid time off, the benefits are great. I’ve worked many jobs since Wegmans but it truly was like no other with team bonding, I’ve never been so close with co workers, we all worked so well together and there was quite a few teams I was apart of over the years.

The only reason I left was because upward mobility is very slow here, but I was upset when I left because I did really like working there and loved the people I worked with.

Pay is very low for entry level management-may have changed since I worked there.

2.0

Sub Shop Customer Service (Former Employee)

17.5.2021, Job Location: Ithaca, NY

First, the hours sucked. My shifts were all over the place. One day I'd work 5am to 2pm and the next day was 1pm to 10pm. You are hired as a part timer and have to wait 6 months before you can APPLY for full time.

Wegmans has cult like rules. Half of the people who work here are absolutely miserable and the customer base is rude and entitled. This was the worst place I ever worked.

3.0

Customer Service Representative (Former Employee)

26.4.2021, Job Location: Cherry Hill, NJ

Just like any other job the managers push employees over the max by bribing and saying "you're doing a great job." Management that is there delegate to other people who delegate to other people. They don't care about your health as long as you can work. Let me be clear it's usually not the Team Leads. It's department managers.

As far as a promotion? You'll get it depending on who you know, your ethnic background, and what store you're located at. Cause about 60% of wegmans management needs to be fired and replaced. It really shouldn't matter about how great you can talk your way out of an interview. It's about how well you get a long with your team under you, beside you, and above you. And what you see in that person that possess leadership skills and how quickly they can adapt.

You don't get fired unless you steal or hit someone other than that they build a report on you for years you didn't even know about.

Wegmans as a whole has really gone down hill since I first started there, a greedy company at this point. They don't care about their values anymore.

But the plus is great benefits if you're full-time, schedule flexibility, scholarship money, cross-training, and the team you work with that makes people stay.

It's like well wouldn't that make wegmans great. Yeah, but what you do with a person's morale is different. And bad management makes it worse.

1.0

Cashier (Former Employee)

11.9.2020, Job Location: New York State

I have a medical condition that I didn’t know about until I became a cashier. I would randomly get tunnel vision, dizzy, sweaty, etc and then I would pass out unconscious. After it happened a couple of times I could tell when it was going to happen but I didn’t have a lot of time to react.

One day while cashiering I felt it coming on. I switched on my light for management. When she came over I let her know what was happening and that I needed to leave my register immediately. She started arguing with me at which point I finally walked away bc I knew if I didn’t I was going to be on the floor within seconds.

I made it to the bench in front of the store, sat there a minute and thought that I was ok enough to try and make it to the bathroom so I was away from everyone. I ended up passing out in the small hallway leading to the bathrooms. I woke up with a customer standing over me asking if I was ok.

I had a SEVERE headache and abdominal pain. I basically crawled into the bathroom where I got sick. When I finally was ok enough to go back out to speak to my manager and let her know I needed to go to the hospital, she informed me that if I left I would be fired. I accepted that and said I was leaving and going to the ER.

I left, drove to my mothers 15 minutes away and had her take me to the ER. They never called my emergency contact, they allowed me to leave after being unconscious and telling them I needed to go to the hospital and they were completely out of line.

At that time I still hadn’t had a proper diagnosis so I wasn’t sure what was causing them, they should have called an ambulance or my emergency contact person.

1.0

Overnight Stocker (Former Employee)

8.9.2020, Job Location: Woodbridge, VA

I have noticed that from 2012-2020 there are almost NO black employees!What did you do to them where they are literally fleeing your corporation!?

In your management positions are very dangerous individuals that take pleasure in sexually harassing employees, making male employees scared to work and a toxic culture that gives rewards for good black employees being fired(you call it removing "dead fish" usually).

I've even heard managers gloating about constantly changing an employee's schedule to cause them to be late! If you expect a majority of the Hispanic community or black community to continue shopping here you need to deal with your HR and upper management abuse issues.

3.0

Team Lead (Current Employee)

8.9.2020, Job Location: Natick, MA

I imagine this to be a decent PT job. As a Team leader you're just going to be treated like garbage the entire time for about a buck more an hour than a FT employee. Not worth the stress.

Also, being In a slower store, some managers are bored. So, they fill their days by finding fault with employees. Most of which are their own creation. But, you can't talk to them about it or you're a problem. You could go to HR. But, then they just go and give their version of what you said to your boss and once again, you're a problem. So, best thing is to aim at being a nobody here. You will find out real fast otherwise in this job. Managers are never wrong. Never!

Also, if you go for a FT spot. Do yourself a favor and stay there. Don't go for TL. In this position, you can make miracles happen all day long and some of us do. But, you'll never get anything from anyone up above about it. They'll only make sure you're aware of what you didn't get to or the thing you forgot.

You'll never hear of the 61 things you did do right while covering for the numerous call outs you yourself had to deal with. Nope! Never a good job or a thanks for going above and beyond. Meanwhile the managers that are rarely if ever on the floor get to pat themselves on the back for better sales, better shrink numbers or whatever number went in the right direction due to what's gone right on the sales floor they haven't work 8.5 of their 9 hour shift.

High expectations for the lowest paid and no expectations for the highest paid.

3.0

Customer Service Representative (Current Employee)

6.6.2020, Job Location: Cherry Hill, NJ

I have been working for the company for over 5 years now. I have been within the same department, where there have been several management changes.

For the most part, the people that are hired reflect similar characteristics and values such as compassion towards others and hard work.

I've been involved in several issues of harassment and bullying that took years of documentation to remove the few employees that created these issues, there are times where employees feel that they do not have any credibility or are heard when they make these reports.

However, the work place is majority peaceful and harmonic, where other employees work well together and care about one another. Managers often actively listen and care about their employees. The benefits are great, especially for full time employees. It is difficult to move up in the organization but they tend promote from within!

Among benefits and its programs like the College Scholarship ($1,500 a year/4 years) has been incredibly beneficial to me! I believe that the pay should be more competitive, but it is the people and benefits that make working here worthwhile!

3.0

Bakery Associate (Current Employee)

12.1.2020, Job Location: Cherry Hill, NJ

I love my co-workers but the management is poor. Though very accommodating with sudden life changes, your scheduled hours can change suddenly.

I had an extremely difficult time getting the team leader and manager to understand that I was only available to work a specific amount of time per week and was often scheduled more days than I was able and they would get irritated with me because I informed them of the issues multiple times.

I finally had to take it up with the lead manager of fresh and prepared foods after the stress from having to deal with them not listening to me was affecting my health.

2.0

Culinary Area Manager (Former Employee)

22.11.2019, Job Location: Corporate

The company has changed in the last ten years. Job posting are not as fair as they make out to be, they will still post a job if they have someone in mind, but this way it makes it look like they are being fair.

A white male doesn't stand a chance and is always the first to go. Promises by management are not kept, and when it is brought to their attention, they use the excuse that they don't remember such conversations!!!

Not all the awards that they win are fair, most of them are bias. And when they send out the best place to work survey it is to selected employees and only a very small percentage of the work force!!!