| Headquarters: | Deerfield, Illinois |
|---|---|
| Industry: | Retail & Wholesale |
| Size: | 10000+ Employees |
| Type: | Company - Public (WMT) |
| Revenue: | $10+ billion (USD) |
| CEO: | Rosalind Brewer |
| Website: | walgreens.com |
Employee Reviews
Manager (Current Employee)
What is the best part of working at the company?
Growth has good benefits
What is the most stressful part about working at the company?
The theft when we can't kick them out of the store
What is the work environment and culture like at the company?
It is family oriented
What is a typical day like for you at the company?
Getting all tasks done and enjoying helping customers find their needs
Shift Leader (Former Employee)
Extremely underpaid and overworked, I wish I could give it zero stars. I have worked at 2 different locations and it was the same at both of them. You are not appreciated for doing all the work that you do- despite going above and beyond and picking up other people's tasks.
The response is always "We're understaffed" I actually got scheduled just me (the manager on duty) and a cashier one day that we had 2 warehouse delivery trucks. That meant I had to take both trucks in entirely myself and I actually got hurt while doing so and the store manager's response was "sorry but we are understaffed". If you can help it I would not work here at all. You're told that you will be scheduled one way but you don't actually get to work it.
The first location I worked at, when I was hired I was told that they needed openers. Which was perfect as I would rather work mornings. Never worked a morning at that store. I only ever closed. I was told that weekends off would be rotated. So on what was supposed to be my weekend off I scheduled a meeting with a vendor for my wedding only to find that I was put on the schedule that day.
Ended up being able to go to work late that day but the store manager was extremely upset because I "should have waited to plan something until the schedule was posted". Overall this is not a good place to work.
Certified Senior Pharmacy Technician (Current Employee)
I am a 25 year old certified pharmacy technician. I have been working in this field for over 7 years, have worked at numerous retail chain pharmacies, but never have I experienced anything quite like the dynamic at Walgreens. I am appalled at the lack of scheduling knowledge among management staff, as they schedule technicians with little to no overlap during the day. At times, I am the only technician working during our busiest hours.
There is no incentive to continue working there after a certain time frame anymore, due to the undoubtly low cap in pay in comparison to the rate you start at. All in all, if you are considering a retail pharmacy position, you are better off nearly anywhere else.
hift Lead (Current Employee)
Walgreens as a corporation is extremely flawed and store management only perpetrates this incompetence. You will be over worked and under paid. Your hard work will go unnoticed. Doing your job as expected is never enough. Pharmacists barely get raises and the offered wage is not competitive.
Upper management plays favorites and they do not have your back. If you have a difficult home life then do not apply, no one who does the schedule will care about this. Healthcare benefits are ok at best. Any store you go to will be understaffed and will never be properly staffed. You will be expected to do the job of 3 employees.
Cashier (Former Employee)
Working here has a pain. While I enjoy working with my coworkers, not having a enough people to work each shift is a constant issue. They expect us to take passport photos, work the front cash registers, unlock the bathrooms, complete curbsides in under 10 minutes all while having two people work each shift. Lunches and breaks are dependent on whether we can complete are daily duties with the allocated time they've given us with faulty technology.
In both pharmacy and on the floor, customers complain due to long wait times and a lack of people doing services. Employers blame it on a lack of "productivity". Yet, nothing is being done about it.
During the morning we can barely complete our work because we can't put up hundreds of tags with only one customer service associate.
Furthermore, our store has constant issues with the safety and security of both customers and staff. We've had issues with robberies, where the solution was to hire a security guard for a week. And what happened the week after they left? Another robbery where both staff and customers were threatened and assaulted.
In short, add more to payroll and hire more people. Thank you.
Assistant Store Manager (Current Employee)
What is the best part of working at the company?
Nothing extremely short staffed the company does not care about the the employees that make the store run
What is the most stressful part about working at the company?
Having to work double hard for company that does not respect you
What is the work environment and culture like at the company?
Stressful no teamwork
What is a typical day like for you at the company?
Very stressful
Assistant Manager (Former Employee)
What is the best part of working at the company?
The medical benefits, there weren't many other positives.
What is the most stressful part about working at the company?
Almost everything was built to be extremely stressful, the environment, the structure, the interactions with corporate, the system that is used, the lack of communication, the lack of consistency in scheduling and structure, it's all just a complete mess and built for the perfect stressful environment.
What is the work environment and culture like at the company?
There's often too much work, not enough help and the culture is extremely toxic at its core.
About Walgreens
Walgreens is one of the largest pharmacy chains in the United States, with over 9,000 stores nationwide. The company was founded in 1901 and has grown to become a household name in the healthcare industry. Walgreens offers a wide range of products and services, including prescription drugs, over-the-counter medications, health and wellness products, and photo services. They also have a strong online presence, making it easy for customers to shop and refill prescriptions from the comfort of their own homes.
Working at Walgreens
Working at Walgreens can be a rewarding experience for those who enjoy interacting with customers and helping people with their healthcare needs. The company values its employees and provides opportunities for growth and development. Walgreens offers a comprehensive benefits package that includes health insurance, retirement savings plans, and paid time off. They also provide on-the-job training and development programs to help employees advance in their careers.
Pros
One of the biggest benefits of working at Walgreens is the opportunity to make a difference in people's lives by helping them with their healthcare needs. The company values customer service and encourages its employees to go above and beyond to help customers. The company also provides a comprehensive benefits package and opportunities for growth and development. Additionally, working at Walgreens can be a great opportunity to gain experience in the healthcare industry.
Cons
One of the biggest challenges of working at Walgreens can be dealing with difficult customers. Retail environments can be stressful, and working in a pharmacy can also have its own set of challenges, like balancing busy workloads during the peak hours of the day. Sometimes employees have to handle very sensitive and personal information of the customers. This may cause a risk of privacy and security breaches.
Training and Support
Walgreens provides its employees with comprehensive on-the-job training and development programs to help them advance in their careers. The company also has a strong support system in place for employees who need assistance with their work or have questions. Additionally, Walgreens encourages employees to take advantage of the many resources and educational opportunities available to them, such as online training courses and workshops.
Job Duties and Responsibilities
The primary duty of Walgreens employees is to provide excellent customer service and assist customers with their healthcare needs. Walgreens employees are responsible for filling prescriptions, answering customer questions, and providing information about products and services. They also need to handle cash transactions, perform inventory management, and keep the store clean and organized. They may also assist in maintaining accurate patient records and ensuring the appropriate use of prescription drugs.
Overall
Overall, working at Walgreens can be a rewarding experience for those who enjoy helping others and have a passion for healthcare. The company provides its employees with a comprehensive benefits package, opportunities for growth and development, and a strong support system. While the job can be challenging at times, the satisfaction of making a difference in people's lives can make it worth it.