Walmart Employee Reviews

2.0

Cashier (Former Employee)

18.6.2018, Job Location: Rome, GA

It's great that the company gives both full and part-time employees paid time off, and the starting pay is $11.00 per hour for all employees. The coaching system, however, is unfair to employees because employees get accused of things that they haven't done and then receive a so-called "coaching" for what they supposedly did wrong, and after the 4th coaching the employee is fired. This is a ridiculous system because the management is unwilling to do anything to verify whether or not an employee actually deserves the coaching; so employees can collect "coachings" and get fired for very frivolous, unfounded reasons.

I don't think that some of the managers are very good at managing, including some of the upper level managers, such as the store manager. I think that they only got into those positions because they worked their way up to get there, but they actually lack the skills that a good manager should have. I do not feel like I was ever appreciated by Walmart when I worked there either; I was treated like an expendable employee when I worked there, and I have heard NUMEROUS current or former employees say the same thing about working at Walmart.

Also, cashiers frequently did not get their breaks on time, but management never seemed to care about this either. I would not recommend working at Walmart to anyone, unless he/she is not able to get a job anywhere else after spending long hours looking for one and applying for hundreds of jobs.

2.0

Sales Associate (Current Employee)

10.6.2018, Job Location: 10392 Fremont Pike, Perrysburg, OH

Typical day: finishing all of my tasks early, then helping people who don't care if the task at hand gets finished or not. Management doesn't help in anyway even if we are severly short staffed for the day.

I've learned to talk to people and monumentally improved my people skills. I've learned how to handle somewhat stressfull situations. I've finished out several tasks with no help when I came across something that gave me trouble, I just improvised and did wahat I could to the best of my ability. After expaining my reasoning behind how I did things or set them up, I was uaually thanked and was told it looked very nice.

Management doesn't really care about anything, they stopped giving us free water while we are unloading trucks. They don't care how anything looks as long as you get your job done in a timely fashion. By "done" I mean people just place whatever product wherever they want (usually not where it belongs) but it doesn't matter as long as everything seems done. No one ever gets in trouble for not meeting times or doing something wrong.

The hardest part of the job is having to help all of the people who don't want or care to work and get the job done.

The most enjoyable part of the job is just talking to the friends that I've made while working there. Also when my hard work is reconized and appreciated (which is almost never).

5.0

Patient Care Coordinator, Call Center Supervisor (Current Employee)

28.5.2018, Job Location: Carrollton, TX

Working as a Customer Service Supervisor was the best.

I would come in at 10-7pm.

I was one of six Supervisors Monday - Friday.

I was the only Supervisor during weekend every 6 weeks.

A typical day at work:

I'd come in and check emails firsthand and take care of any associate needs first (days off or anything my team needed asap)

I'd make myself available on the Supervisor line along my fellow supervisors. What I learned was everyone has a different motivation at work and its important to learn and get to know each associate to best guide and work with the team. The hardest part of the job was having to ""gently"" remind the team of the expectations on the floor and on the phone with our customers. The most enjoyable part was hearing positive feedback from the floor. My boss was the best. He trusted me to do my job and he gave me valuable feedback I will always take with me. Part of my duties involved monitoring associate calls to make sure they followed the company's guidelines.

This to ensure our customers received the best service possible. We, as supervisors also made sure the floor was flowing nicely. Every day was different! I loved that. I also worked the daily stats for the team to keep them informed on their goals. Plus I worked the weekends every 6 weeks and this meant working the departments reports and was responsible for opening and closing the facility and supervise the floor on my own.

4.0

Online Grocery Pickup (Current Employee)

12.5.2018, Job Location: Fort Worth, TX

My position is new at the store and is based on online orders and such you know OGP (online grocery pickup) the issue is though there's no earn respect there's just give it or go home. My position I love to do but there are some trashy assistant managers and childish high school gossip.

Other department managers act worse than kids, but the pros to it is that some that also got insulted cause other positions look down on them told me I don't have to respect someone who didn't earn it and that I should push through it, unlike my own boss who just was all "either listen or you know clock out and go home for the day" So instead of standing up for his entire crew we just have to take the fact that our hard work is considered "laziness" but thanks to the other managers I was annoyed the entire day but they eased it for me, I was tempted to change positions to cart pushing or something to keep me away from that negative nonsense or quit altogether.

It might seem small to them but respect is a big thing and the fact the guy literally aimed at us with his statement of "no laziness on around me" when we just finished doing a job and he claimed he saw me doing nothing all day when I just clocked into said job an hour before he set eyes on me after coming back from a staging. A customer said I was the nicest person she met so far and that it was the worst Walmart she has been to, at first I was like I don't agree this Walmart allows you to have fun while you work, like not be miserable while you work, but after today I am starting to believe her myself.

1.0

Truck Unloader / Stocker (Former Employee)

4.5.2018, Job Location: Lake City, SC

A typical day at Walmart can be a very stressful one. Products have to get off the truck, down the line, sorted, pulled to the sales floor and sometimes stocked by the backroom associates who have to prepare for the next truck before unloading and after unloading merchandise trucks. All of whom will usually have large volumes of merchandise.

As a back room associate, I had a lot of responsibilities and at times it was overwhelming. This was not a good job to start out. I did however, learn a few things. Management at Walmart was split and not always organized. One manager could be telling our team to do one task and how to do it. A different will give the same task with different specifications that will conflict with the first manager's. I learned that you have to tell the second, third and even forth manager each task given to cover yourself otherwise you can face being reprimanded. I also learned to identify the quality of management and how to respond to different qualities of management.

When a good manager moves to a different store or leaves the company and is replaced by another manager to 'increase efficiency' it is wise to consider moving to a different store or seeking employment elsewhere. Walmart has a very high turn-over rate. The pay is good but I would not expect to keep the job for very long. Expect for your managers to be looking for a reason to let you go the moment you are hired.

2.0

Cashier (Former Employee)

24.4.2018, Job Location: Fairfield, CA

Yes, the staff and management is very laid-back and nice. Yes, you are working at a store that gives you access to everything you need and yes, you do get a little bit of change in your pocket.

However, this job doesn't pay nearly enough for the things you have to put up with. This job doesn't care that you're a college student with classes; they will schedule you during your school hours even though you followed the necessary steps to avoid that scheduling conflict. This job is stressful; you're dealing with customers from all walks of life which can put your life in danger if you work the late shift.

This job is exploitation of its workers and doesn't care about their health nor is it looking out for their best intentions. You have cashiers with bad health that can't stand on their feet, stand on their feet for 8-9 hour shifts. You can't even get a discount at this job. You get paid close to peanuts for all the stress and unnecessary labor you have to put up with; management is so disorganized you have to do their job for them.

This job doesn't care about you. They only care about that money and you can tell every time you clock in.

Do. Not. Work. Here.

1.0

Orderfiller (Former Employee)

16.4.2018, Job Location: Red Bluff, CA

Your training is computer based and if you do it wrong they will let you know but hard to get real help from management, you don't get much praise otherwise really on if you exceeded your sales for the day do it for the week and then well do it for the month now (so don't expect much) your expected to "network" your job essential resources because they are constantly lost i.e. hand held devices you have to have to do your job.

You have many managers and they all require and/or want something different, so you will redo and move product consistently just because of whose working that day. Management will throw you under the bus to save themselves so you have to constantly cover your own self. Atmosphere with fellow associates is very much like high school, clingy and drama, not the most professional.

3.0

Sales Associate (Current Employee)

4.4.2018, Job Location: Winfield, AL

A typical day on my job includes downstacking freight (fruit, vegetables, potatoes), filling the display areas with merchandise, cleaning, and culling the areas (searching for damaged fruits and vegetables). I mark some merchandise at a discount for possible sale, and create documentation for food being sent to Feeding America, a food donation organization.

I have learned that people can be petty, cut throat, and disrespectful. I have also learned that there are people who are willing to go the extra mile to help you in times of need. I have learned how to treat people with kindness, even when they are not being kind to me.

The hardest part of my job is completing the freight work before lunch. When I open the department, I am to cull and clean the entire department before downstacking the freight. I am then supposed to fill the ""wet wall"" by 7am before I can start to work the freight. This leaves very little time to work 4 to 8 pallets of merchandise before 9 am.

The most enjoyable part of my job are the customers. There are many customers who just make me smile, and are happy to see me when they are shopping. I like being able to make a difference in their day, and lives, by giving them a smile and conversation.

My management team has been very helpful in recent months. I have experienced hardships that caused me to be absent a number of days, and they worked with me to get help overcoming some of the obstacles I was facing.

4.0

3rd Shft Stocker (Former Employee)

23.3.2018, Job Location: Indianapolis, IN

A typical work day arriving from another pm employer, clocked in 10:00 pm, went to break room for Management employee briefing of work site and receive assigned job duties in store areas for staff by management. Retrieved stock carts or palates in store room for job assigned area, and sorted boxes for shelving by numeric barcode system until stock carts were emptied. Signed in and out on computerized job duty system after finishing each stocked area. Retrieved merchandise in area from other store areas in shopping cart to front of store. Help customers find store items in store until closing at 12:00 am.

Help stocked merchandise in other store areas when finished with assigned area as needed by Management. 5:00 am, Zoned (organized) shelves when stocking was complete as time permitted in assigned area or other store area. (I was not always able to complete assignments because of severe pain with physical illness and limitations often to ill to drive home after worked shift. I tried to get medical leave did not have enough accrued time for sick leave, and my Medical Provider would not cooperate with Walmart Store policy.) Breaks: 2-15 min and 1 hour lunch. Clocked out by 7:00 am.

Replaced Medical Provider in 2015, and had surgery in 2016 after a long and stressful ordeal to get medical help during and after my employment at Walmart Store.

I learned team to be a team player and to encourage good employee work ethic and work relations.

Enjoyed employee multi-cultural work relations on and off Walmart Store property.

1.0

Certified Pharmacy Technician (Former Employee)

13.3.2018, Job Location: USA

Initially was a great learning experience with promising prospects, however over time conditions gradually deteriorated.

Upper level management kept creating and imposing many unnecessary rules that made daily working conditions hazardous while setting increasingly higher expectations and quotas to be met. The pharmacy would get overwhelming busy on a daily basis and there were simply not enough techs to get everything done. This resulted in mistakes that would have not been made if properly staffed in the first place.

We would only get a half hour lunch break for the entire day. Customers were for the most part rude and unappreciative and would blame techs as scape goats for things beyond their control. Things such as high co-pays and late shipment of drugs from Walmart suppliers.

Schedules would change with little notice in advance and were inaccessible most of the time on the buggy Walmart one app. Compensation was horrible and was little more than the door greeter with much less responsibility.

4.0

OTR Truck Driver (Current Employee)

5.3.2018, Job Location: Sealy, TX

Been at Wal-Mart Transportation Sealy Tx going on 3 yrs. .45 to start. Now at .55. 5-2 5-3 program slip seat,2 trucks. Now I have a full time tractor (2018 Pete) 5-2 ,6 am Friday out. Miles are there4 me its 2500-3000 avg week.

Paid for activity and always have work. Never seen a check less than 2400 after taxes every 2 weeks. Mngt is great and dispatches are equal. Pto at 3 yrs in is 28 days if worked all year. Avg daily pay depends on how you run, $285- $445+is what a pto is paid. 87 k on a avg yr but few 2yr drivers making 100 k+ if they are working hard. No touch get all drop n hook.

Paid wait time after 45 min and breakdown too. $14 an hr. 8.50 drop n hook $17 ttl. $42 layover. 1/4 safety bonuses, store discount and much more. Central dispatch on people net. Normally in Texas market but get runs to miss, la, ark,ok, fl,ga. Tenn. Kansas, if you get out of Tx to another DC they move you around and get you back home easily. Well that my spin on wally world hope it was helpfully.

Be safe out there and God bless those on the road. P.s all D.C. s have VERY NICE huge showers for drivers and if they sign up family for the trip for them too.

4.0

Former Employee

25.2.2018, Job Location: Lancaster, PA

Working for Walmart for nearly a year, I saw many different things. There were a large amount of people who enjoyed their work and the people with whom they worked, and then there were those who were actively trying to make it unbearable to be there. The store manager seemed to be a genuine person, but all of managers (assistants included) were relatively new.

Only one associate in the back was licensed to use power equipment, and was not there every day. The place was great to be in and I would go back in an instant. However, even with passing supervisory tests and continually proving my capability to perform the tasks of a supervisor or a lead elsewhere in the building, there were never any interviews for the positions to my knowledge (several positions for a significant pay increase were open for several months without being filled). I forced my attendance points to go over the limit to see if it would prompt action in either a positive or negative way, and then negatively I got a response.

I come back a few months later just to do some shopping and run into a few old coworkers, and through them I find out that the positions STILL were not filled. (This is about 5 months after the initial posting of the position, now) This assured me that the faith I had lost in the company was well deserved to have been lost. If change could be guaranteed on their part, I could guarantee a change on mine.

TL;DR
It was an awesome place, but the managers didn't allow advancement or training despite saying they wanted to train every single associate on power jacks.

3.0

Customer Service Manager (Former Employee)

15.2.2018, Job Location: Clanton, AL

A typical day at work was always fast paced. Breaks had to be on time all the time, even if I had to give the breaks myself. Covering the front end when we were short handed was always very difficult, leaving customers unhappy.

I learned about large money transactions, proper stocking procedures to insure good inventory control, I learned a lot about time management.

Workplace culture was difficult to handle sometimes. As a customer service manager, the front end was my responsibility along with at least 2 other customer service managers. Getting support from upper management was very difficult.

The hardest part of my job was when I would have a disgruntled customer and would have to call upper management to assist with the problem. While that rarely happened, it was upon the request of the customer to speak to upper management. There were some assistant managers that were always supportive of the decisions I made to attempt to satisfy the customer. I loved the fast paced work environment, and the opportunities I had.

3.0

Stocker / Cashier (Former Employee)

5.2.2018, Job Location: The corner of Russell Cave and New Circle Rd

When the store first opened it was a wonderful place to work because everyone worked together but as time went on it stopped being fun and enjoyable.it was the same every day until the holidays came up then it was to fast moving and when problems came up not to many managers wanted to handle it.

Management acted like they were afraid to use initiative,but we did have a few who were real good managers.

There were shoplifters all the time but they really got bad during the Holidays, but they really had a very good profit and lost team!

I learned mostly by doing, and trial and error.........those that helped you along the way were mostly really good people but there were a few that were out for themselves instead of for teamwork when things needed doing.

Workplace culture was OK.

The hardest part of the job was working by yourself during the Holidays with customers buying almost as fast as you could get it on the shelf.

The most enjoyable part of the job was the ""Associate of the Month"".You would get a plaque, a pen for how many years you worked there, and you would be in the company magazine.

And the other thing that was enjoyable is when we got a bonus , our first one was a thousand dollars but after that we never got more than $15 to 25 dollars or we got a coupon for a turkey or ham.

3.0

Unloader/Stocker (Current Employee)

1.2.2018, Job Location: Linton, IN

A typical day at work includes unloading a truck with approximately 2,000 pieces on it. You take the pieces that come down a line and put them in their designated areas. Once that is completed it is almost break time because it takes two hours or more to get this task done.

Next, The carts of grocery are taken out to the floor to be stocked. The supervisor keeps two people in the receiving room to break down the freight that comes off of the next truck on pallets. We take the grocery from these pallets and sort them on carts to be ran to the store floor later in the evening. After our second break we pull all of the freight that came off of the first truck and place it in its designated area of the floor to be stocked by the night shift.

I have not learned much from this job because it is just a basic retail job. I don't see much of the retail side because I am in the back doing physical work. I also feel I do not learn much because my managers are younger than me and are very immature. The workplace culture is not great because the people I work with all seem to have a sense of entitlement, and I do not like that in people.

The hardest part of the job is probably breaking down the freight that comes off of the second truck because I am always chosen to throw the grocery. The most enjoyable part of the job is getting a paycheck because this is just another job like this that I have had to do to help get me through school.

4.0

Department Manager (Current Employee)

29.1.2018, Job Location: Jacksboro, TN

Some jobs have a certain way of doing things... "one best way". Ours gets missed up soon as we clock in. There's never MC40s (which is needed to do our jobs), but higher management will not buckle down and make people turn them in so the next shift can use them.

Then management will have you work on something else instead of sticking to the policy of "one best way". In the end of all this, the big problem is later on they'll want to know why you didn't get your processes done. Then you have to remind them they wanted something else done first, or you didn't have a MC40. So it's either do your process first (like your suppose to according to home office) and get in trouble cause you didn't get the special stuff management wanted first.

Or forget process and do what management wanted then you're still in trouble. We have several "managers" and each one thinks their request is more important than the others, which causes a problem. They don't communicate to each other, so they don't know what all is already going on. While you're trying to do one thing for a manager, then the other comes up then you're in trouble cause you're not working on theirs.

I'll admit with all the chaos and non-organization, I would really miss a lot of the people I work with and some of the customers I've grown to know.

4.0

Assistant Manager (Former Employee)

16.1.2018, Job Location: Midlothian, VA

Inventory management accuracy, insuring supply counts and ordering are done correctly on a daily basis through an automated inventory management system. I also manage and participate in annual inventory preparation.

Daily safety inspections of employee work processes, chemical use and disposal procedures, food preparation, preparation areas and procedures, and floor area spacing for regulated egress.

Employee candidate Interviews, training presentations, individual training reviews, reprimands, inspections for work safety protocols.

Retail and marketing, maintaining good communication and relationships with contracted vendors.

Budget and profitability, insuring in stock quantities and pricing is correct all while being competitive with other stores.

Scheduling

375+ Employee management, evaluations, leading and coaching for success, reprimands, and terminations.

Organizing and communication is done by 30, 60, and 90 day planning for sales, product changes and promotions.

Proper judgment is used to create nightly assignments and tasks for all employees (associates.) Communication with associates is daily with organized meeting briefs. I also give consistent follow-up with every individual throughout workday to insure task completion and quality.

Information management is done using confidential notes, emails and by other automated forms as needed. All information is kept in secure locations.

I am responsible for great customer service. I use proper judgment and communication skills in problem solving.

2.0

Electronics Associate (Former Employee)

8.1.2018, Job Location: Redding, CA

I like everybody. But the company doesn't often inspire motivation, neither does management. And unmotivated workers make your day more stressful and means more work for you if you're a hard worker. Which makes it frustrating. And I get it, it's a stressful low paid job. Some people are just there for school and don't care about the job.

A typical day at Walmart: me working pretty much non-stop, 4 associates walking around talking, thus I have to help every customer, so that I can let other people chit chat all day and get paid the same amount of money. Then after feeling like I'm doing a great job despite this, management comes along and says why aren't you done yet? Also we need you to go cashier in this random other side of the store or do this other thing.

But don't worry, they'll never bother with the chit chatters cause they know they don't work. Sometimes there's not much they can do. Also there are some pretty amazing managers too, but people are people. And stress comes to everyone. Just smile do your share and don't stress over it.

I've had a lot of fun with the coworkers I worked closest with, and often completed tasks with. Some of which were other departments I went to help after hearing what's going on with the day.

3.0

CAP2 Associate (Former Employee)

30.12.2017, Job Location: Kansas City, MO

The work that I did was freight unloading. The backroom was always a mess when we started in the afternoon. And pressure was always heavy to hurry and get everything done even though the first hour or more was cleaning up messes left by others overnight and in the morning.

The work itself was hard, which I didn't mind. But it was also poorly organized for quick unloading and movement of freight to the floor. We were often short people. My manger was fine, and so were a couple of others. But several seemed to think screeching at people is the right way to get things done. I finally left when the backroom lead quit and one of the other managers came in and started threatening people's jobs and everything else to get everything done when we had been moving at the usual pace even after the lead quit.

In fact, most of the people there didn't know the lead quit until they wondered why they were being threatened. A lot of workers in other departments didn't seem to be much happier. Most of them acted more resigned to putting up with abuse than actually enjoying what they were doing.

They told me when I started to give them 6 months before making up my mind. That's what I gave them, then left.

2.0

Cashier (Lawn and Garden) (Former Employee)

17.12.2017, Job Location: Abilene, TX

Working in Lawn and Garden, I expected to learn much about plants and the products my dept sold. I learned nothing. Most of my time was spent on the cash register. There were no CBLs for my dept except for a 20 minute snooze fest on how to patch a bag of mulch.

As a cashier in L&G, I rang up cartloads of groceries (people think it's faster to checkout there), and did stuff for other depts. There was little to no time left to water plants, so they were always wilting and being discounted.

If I needed a manager for an override or to tell an irate customer the same thing I just told them about a policy or rule, I could be standing there awkwardly with said customer for 10 minutes or more, and you know how customers love waiting.

When front end got slammed, if there were 2 of us out there, one would be pulled to help front end. We were expected to assist everywhere in the store, but rarely were we offered any help.

I hated answering the phone, because customers wanted price checks, and often my hands were tied- I had a line and did not know who to call to do this for me.

I tried to change departments, but was told that I needed to be replaced first and that since there was a hiring freeze, that was not going to happen; so I gave up on that idea. When I found out I was severely anemic, I decided to haul it out of there and never look back.

2.0

Co Manager (Current Employee)

1.12.2017, Job Location: Greensboro, NC

In 20 years the culture that Sam Walton had created among the associates was iron clad. Take care of the people and they will give you and our customer their best no matter what. The three basic beliefs and 5 customer beliefs were the foundation of a company that could not be stopped.

Unfortunately, in the past 5-10 years that has slowly changed. Associate engagement has been lost completely and store staffing has dropped to an almost Kmart level. Our customers service suffers and our associates that really care and have some years with the company sees it. Really how many associates do we see retire from our great company as of late.

At the end of the day, Wal Mart culture has suffered. We now have a sink or swim mentality of training. Our attendance policy is by far to forgiving. No company would allow an associate to miss 16 days a year with no accountability. Instock, sales, conditions on the sales floor arent what they once were. These are the things that the associates controlled through great management follow up. Coaching By Walking Around, touring, associate engagement. Those are the keys to success in retail.

1.0

Overnight Stocking Associate (Former Employee)

27.11.2017, Job Location: Las Vegas, NV

I worked at two Walmarts between two states and in several positions (Cart collector, Sporting goods, hardware, domestics, toys, pets, freight, overnight stocking) and the same issues occur between both. Management with limited or no prior retail experience and even less people management skills.

Understaffed sections lead to strain with customers, even outright confrontation in some scenarios. No sick pay, vacation pay, or maternity leave (had a child during my time there and time taken off counted against my allowed call-ins for the year). You're almost guaranteed to start at minimum wage unless you work in the deli or electronics. Annual raises are a joke. They claim you can earn up to an extra dollar an hour if you've acquired skills to work in more parts of the store (mixing paint in hardware, making keys in Tire and Lube, etc) but they often fail to recognize these skills and will not allow you to negotiate when time comes for your annual review, so raises tend to be in the 30-40 cents an hour range. Last i heard since I stopped working there, they have even removed the extra dollar an hour you could make by working graveyard.

Never work at Walmart unless you have literally no other options, or you have a degree in business management and want to make a salary equivalent to $20 an hour, experience be damned.

4.0

Cashier (Former Employee)

7.11.2017, Job Location: Post Falls, ID

As a former employee of Walmart I had been given the opportunity to work in an environment of professionalism. The manager had set high standards for his store and employees, he was always making sure his store was at least #1 in the area for sales and customer satisfaction.

A typical day was to clock in and start zoning, (making sure the aisle was clean and everything was in the right place and brought forward), this was a typical day for me when I started out as a sales associate. Also I would help customers (with a smile) for whatever questions they may ask. After being on the sales floor for a little while and getting the hang of everything, a typical day would be selling ammo, fishing/hunting licenses, guns, helping customers, mixing paint, and cutting fabric.

There is more to the job that hasn't been included but it wouldn't be on a typical day, so most of the stuff I've been able to do as a sales associate had taught me a lot. There were so many mistakes I had made while working as a sales associate but luckily I was able to learn from them to better myself as an employee than the employee I was when I first started.

1.0

Sales Associate (Current Employee)

3.11.2017, Job Location: Charleston, SC

I have to admit, Walmart has gotten me on my feet and kept me Ok. Over the years the company has had some drastic changes which weren't for the better. I've been with the company going on 5 years now, I had a set schedule in which my manager was ok with because he knew I was a strong hard worker, they changed the scheduling so that the morning crew would be FORCED in to working nights.

Shouldn't they have left the old morning people with their schedules and hired the new employees for mid or night shifts. Now I'm NOT scheduled at all, they completely took me off and everyone else who has closed available it's not fair! They should take care of their LOYAL HARD WORKING EMPLOYEES!

We have families to take care of and some of us are single parents! If they took care of us the way we take care of them that would make us go even hard for the company.

1.0

Customer Service Representative (Current Employee)

27.10.2017, Job Location: Ocala, FL

If I was working the opening shift, I would first collect the till for the register. My next responsibility would be to make sure my department(electronics) was clean and organized. I would then start to stock the shelves with the merchandise that was received the previous night.

Throughout all of this my number one priority is customer service. Mondays and Tuesdays I was responsible for setting the new DVD and video game displays. I also worked the backroom assigning overstock to its assigned locations.I learned how to track merchandise and its availability in our store and other Walmart stores in the area. Most important, I learned facts about our merchandise so that I could assist the customer intelligently. My department manager is excellent, but I felt upper management did not have a good grasp on everything that it took to run our department properly.

I enjoyed working with the associates in my department and e could always make a work day enjoyable. The hardest part of the job is that we were spread too thin, many times having to take care of other departments while leaving our department a mess.