Walmart Employee Reviews

5.0

Department Manager/Dairy (Current Employee)

20.2.2017, Job Location: Holland, OH

I start my day by filling up milk and eggs, I work in Dairy. Then I review the outs in my department to see if I have in stock. If I don't, I check my on hands count and make it accurate. After all that is completed I fill my lows, zone my department, check if I have any price changes. I also have to check my out of dates that are coming up so I can order more and to reduce the price of those going out of date.

The most enjoyable part of my day is seeing that my outs have lowered, which means my on hands are correct. The standard if to have 10 outs or less, I am shooting for 5 or less.

Before the end of my shift, I review with my associate the days events so he knows what is expected of him for the evening.

I love the management team I work with. The encourage me everyday by letting me know my sales, which I already know because I check first thing also.

The hardest part is when I can't find or don't carry something for a customer. I always want them leaving my department or anyone else's finding what they came here to get.

2.0

Cashier/Sales Associate Garden Center (Former Employee)

2.2.2017, Job Location: Utica, NY

My experience at Walmart Super center in Utica, NY was terrible. It was ok the first few months. Management was OK, i made a lot of friends working there and i loved my assistant manager and department manager.

We had a very good relationship. Over time things had changed, management had changed a lot, some people left and went to different stores, the store manager got fired for the way he ran the store. It was a lot of favoritism going on within the company.

Other than that it was ok. A typical work day involved clocking in, going to my department and getting started on freight. Putting product on shelves and making the aisle look nice, after i was done with that i would go outside and help with loading customers vehicles and mop and sweep. the hardest part of the job was dealing with the different personality's of different customers.

The most enjoyable part was payday, lol. just kidding. i enjoyed what i did very much and i was very upset when i had to part ways, but everything happens for a reason…

4.0

Electronics Sales Associate (Former Employee)

29.1.2017, Job Location: Orange, TX

A typical day at work would consist of checking customers out at the register, answering customers questions about anything form cell phones to video game consoles, activating and transferring both

Prepaid and contract/post paid cell phone plans, zoning, stocking, and working other departments around the store such

As: Toys, front Cashier, Sporting Goods, Pets, garden Center and Grocery fairly regularly. I was required to have a

Extensive knowledge of PC's, Laptops, Cell Phones, TV's Printers, Video Game Consoles, WiFi Hotspots, Tablets,

Routers/Modems and any other electronics they need explained.

The most valuable thing I learned at Walmart was how to talk to people. Most of my day was dealing with customers and helping them find what they need. Management is biggest variable when you work for Walmart. Some are great and some either don't do their jobs, are constantly trying to get under your skin or doing something else that frustrates you, but most are just like everyone else. They are people that love where they work and are great to work under.

The hardest part of the job was working under managers that don't understand how your department works. They get sent over to deal with your area and they just start to try and change how everything works. They just didn't have any experience with how we did things. The best part was becoming friends with all your co-workers and regular customers. If you're a friendly person, it's like working with family.

4.0

Photo Specialist (Former Employee)

19.1.2017, Job Location: Keene, NH

I would go in and start up the printers, wash the kiosks and scanners.

Read the communication book for any information from the prior shift. Sign into the telxon and order the trailer listings for the prior truck of freight. Put labels on the envelopes for customers pictures.

Go out back and print the truck reports for electronics and photo of the freight coming in that day. Help electronics with price changes and zoning. Write up the book with the routines for the day for myself and the other associate that would be working with me that day.

I learned how to clean and service the printers to keep them from going down, I also learned how to go into the telxon and mark items down to clearance. Management gave me a lot of flexibility in the photo area as I was the one who made the displays and brought attention to all our new items. The hardest part was working with people that really did not want to do their job and got away with it.

The most enjoyable part was my customers, a lot of them have told me that I was the only one they wanted to work with and if I was there they would keep on walking.

2.0

Overnight Stocker (Former Employee)

9.1.2017, Job Location: Algood, TN

While working here, I felt as if everything was very chaotic and disorganized. This was mainly due to management. Throughout the night, I would be working on completing a task and was told that I could take a thirty minute break any time between two and three by my shift manager.

I wanted to get the task done and then head to break. When I did this, I was reprimanded and made to feel like a complete idiot for not taking a break at 2 am on the dot like everyone else did. I was not allowed to have any sort of beverage out on the sales floor which is a bad thing as I have blood sugar issues and need to keep my blood sugar level up to keep in top performance for the job.

Information I needed to know was convenietly being withheld from me and I was lied to several times on the job. I absolutely hated how little the higher ups seemed to care about the people working there. Tasks were to be completed within a rather unreasonable time table.

2.0

Sales Associate (Current Employee)

23.12.2016, Job Location: New Boston

General day at work consists of coming in and cleaning up after the previous shift (ie. taking back there trash and cleaning work surfaces)

Filling the merchandise back to full and keep it that way.

You don't really learn much.

Management barely knows how to do their own job let alone yours and yet they think they know how long something takes to be done. They have their favorites who will gt better treatment and be promoted long before you.( Iv been there for 5 years and im still part time 32 and below hours a week) They lock the trash compactor and its like pulling teeth when you need it open to throw your trash away. The majority of them are favorites who were promoted because they kiss up to those above them. Nothing more than over paid monkeys.

Its half and half as far as co workers go. Half know their job and do it, The other half wander the store and wonder why they get pulled to the office and yet they don't get fired.

The hardest part of the job is dealing with management because they barely do anything, and dealing with the customers as they look down at you for working there.

There really isn't much enjoyable about the job.

2.0

Service Desk Associate/ Backup CSM (Former Employee)

17.12.2016, Job Location: Evansville, IN

I started out loving the job, I felt respected and made a lot of headway in learning the processes. I was trained by floor management because I let them know I was interested in promoting and worked hard at it. They told me they have a 6 month minimum before you can promote, which is understandable.

Then things started going south. They hired in 3 employees as cashiers and promoted them immediately to the position I wanted. When asked about it, they claimed these people had previous experience, despite one having been fired from walmart multiple times, and the other not even having walmart manager experience. Then the location I was at was robbed 5 times in a month.

I asked to transfer because I didn't feel safe, and was met with criticism from management calling me "thin-skinned" for not being able to deal with it. They also wouldn't let me transfer.

I worked some days helping other stores out, and I noticed that other stores were much less stressful, I believe the location I was at just gave me a really bad experience for the walmart life. I effectively worked the position I wanted without the official promotion, so I was considered a ""backup"" floor manager, but no title or raise. It became unbearable there with the safety issues and being undervalued for my contribution, and since I couldn't transfer, I ended up having to quit.

Overall most of the cashiers were great, they made it worth working there. but almost all of my higher ups went from respectful to condescending toward me and clearly didn't care for the well being of the employee's.

1.0

Cashier (Former Employee)

5.12.2016, Job Location: Bakersfield, CA

I worked at Walmart for a year and I realized what poor people are like when they get power. All the CSM`s were the Assistant Managers girlfriends so he would never listen to any complaints about them. The zone manager would belittle cashiers in front of customers.

The store manager wouldn`t listen to any complaints either. One time, an Assistant Manager called the police on a lady for asking to see the policy on price matching, and had her escorted out by security with her children. I would walk into this place and get physically sick, I wouldnt suggest anyone work here unless you just really need the money, and sadly so many of my coworkers went home depressed because they were treated so badly by management, but they cant afford to get another job.

I worked black friday, I had to be away from my family, but I was ok with being around my coworkers. Management told us we couldnt even talk to each other. This Wal-mart needs to be cleaned out of its old workers. Even so, I wouldnt suggest anyone work here unless they need money!

4.0

Sales Associate (Former Employee)

28.11.2016, Job Location: Prince Frederick, MD

The work is consistent and usually simple so it's easy to get into a routine. The tasks expected of you on a given day are made clear at the beginning of that day, so unless something comes up, you know up front what you'll be doing and know your deadlines on when things need to be completed.

Management is good. Managers on all levels are very busy and have a lot of things to stress over and worry about, but they always treat associates with civility and always make time to talk to associates when associates have questions about hours, scheduling, vacation, medical leave and that sort of thing. So long as you treat your managers with respect, they will treat you with respect.

Co-workers are willing to work together as a team to complete tasks, and some of them can also be very friendly and helpful.

The hardest part of the job is probably going through busy periods when the store is understaffed due to too few associates being scheduled, too many associates not showing up, too many associates going on break at the same time, or a combination of these factors. When there is a constant stream of customers needing the assistance of an associate, it is difficult to complete designated tasks on time while still providing the requisite customer service that is expected of associates.

The most enjoyable part of the job really depends on the particular associate. The part I most enjoyed was providing customer service because I enjoy helping people.

3.0

Resolution Specialist II (Former Employee)

14.11.2016, Job Location: Bentonville

This is a great place to start a career within the company. Every job/career has it's pros and cons. There is no job work/life balance. The schedule is always iffy it is subject to change any time the business see's fit so if you make plans to spend time with your family that probably won't happen. You hardly ever get two consecutive days off in a row so the days off aren't really enjoyable.

You are always open 7 days a week until 9:00 o'clock and you work most major holidays so a lot of time is spent working rather than getting to enjoy family. You spend a lot of time getting screamed at and cussed out by customers and management is not really empathetic about the situation because they are not taking the phone calls.

Also they hire outside supervisors instead of promoting within so you play second fiddle to someone who has never stepped foot in your department until they are hired and you train your supervisor so it easily upsets you because you feel you are not good enough. Besides that the company does try to work to make sure we do have days that are unlike any other employer.

We do have days set aside to do something special such as nacho day, chili day, crazy sock day, costumes on Halloween, etc.There are all staff meeting where associates are acknowledged for hard work and dedication and there is plenty of opportunity to advance within the company. You also get PTO.

2.0

Associate (Current Employee)

1.11.2016, Job Location: New York

I worked for Walmart for 5 months and couldn't take it any longer. Management doesn't do anything but expects you to do everything. they're always understaffed and play favorites. As long as you are cool with a manager you can get away with doing nothing. I watched a coworker assault another employee, unprovoked, start several other altercations, amd was reported by a customer and still works there. I've also seen an older hard working employee get fired for "wasting company time" by having a conversation with another employee while working, mind you the other employee did not get fired.

There are way too many managers who don't know what they're doing. The benefits, which don't kick it until after 3 months of employment are just 10% off but only on certain things. Your get an extra one time discount on black Friday but I couldn't stay any longer to recieve it.

There are many hard workers there but they aren't the ones rewarded, rather the employees thay kiss the managers butts and do nothing get employee of the nonth. I would not recommend this job unless you're a cashier, or working in the back. The best part about this job was when I got called up to the registers and interacted with the customers.

2.0

Electronics Sales Associate (Former Employee)

30.10.2016, Job Location: Islandia, NY

People like Walmart because they pay more than other retail stores slightly. As a sales associate I started off at 11.00. When you work here prepare to work all over the store and do tasks that you didn't see on your job application.

While they tell you to do things all over despite in addition to your own department I feel they should increase the pay. I didn't know I needed a lawyer to come with me to look over my employment paper work at Walmart as most of it is in fine print. This location made us do photo lab, online pickups, layaway, push carts, phone activation which takes a long time and time away from helping other customers in your department, put away returns, zones, and restock in other departments EVERY DAY in addition to your department, and were supposed to ring in the front end when the lines get long, alongside the duties in electronics.

Management does NOT know anything about any of Walmarts products or services they just know how to walk around the store with each other, flap their gums, and boss people around. This company does not have a good open door policy as management does not care about your concerns because they won't get resolved. They don't greet you or give recognition. They only know you when corporate comes rolling through. They do not respect their employees.

The only way to move up is if you suck up to management or they like you it has nothing to do with how hard you work or how long you've been there.

3.0

Stockman/Cart Pusher (Former Employee)

13.10.2016, Job Location: Port Angeles East, WA

I worked as a seasonal employee at Walmart for about 4 and a half months while in high school. I was a stockman, so my jobs included pushing carts, helping customers with their groceries and other miscellaneous things around the store. The pay was minimum wage which was $9.52 an hour here in Washington State.

Overall, the job wasn't too bad but as you can probably imagine pushing carts all day isn't really the best job in the world. I met some rather interesting people while working at Walmart, and the managers treated me very well. They made sure I had the right clothes for when it rained or snowed, and told me I was allowed to take a break if I needed one. All in all, they treated me like a human with respect and not just an object.

At the end of the day, every Walmart is different. Some have good management, some have terrible. I was just lucky enough to get a good one. The pay isn't great, but if you're still living with your parents or in school, its okay. The only reason I wouldn't work there again is because the retail environment isn't really suited for me. I had a few months to figure that out for myself. If you like dealing with customers and doing work like what I described above, then Walmart is a good job for you.

3.0

Customer Service Associate (Current Employee)

3.10.2016, Job Location: Okmulgee, OK

Walmart is an alright place to work. It really just depends on what part of the store you desire to work at. It is very easy to move up if you bring determination and dress professional. I was to move up to a customer service manager in half a year of working there if it wasn't for a relative being a manager at the same store so I had to be a customer service associate.

The real downfall of Walmart and with their customer service is that the managers expect you to follow policy but will overrule policy and make you look ignorant. They put you in situations to fail and get coached. You only get three before being fired. The managers are allowed to add tweaks to the policy and if you don't follow them it won't work out for you.

My store has some really amazing managers but some that aren't which is normal. I recommend anyone who wants to work at Walmart to not work in the front end unless you really have a great costumer service attitude.

3.0

Cashier (Current Employee)

29.9.2016, Job Location: Timnath, CO

My day starts when I clock in for work. I go to the front and search for a supervisor to tell me where to go. They tell me to either go on a register, or a self checkout. On registers, I make sure I scan every item and bag it in an organized manner. I make the customer happy by asking how their day was or talk about something that they show interest in so they feel comfortable.

I count money and give the correct change back so that the customer gets the correct amount of change back, and the company is not losing money. At the self Checkout, I make sure that the items are scanned correctly. Sometimes, items are scanned twice or not at all. It is important to pay attention, especially if I am in charge of multiple registers. I also help customers if they have a problem or if they have questions.

The management is pretty good, they are nice, but they are disciplined enough to get the job done. My co-workers are amazing, we get along nicely. The hardest part of the job is making sure that everyone is happy. Sometimes customers come in with a bad mood and it is impossible to make them happy. I had one customer ask me to be quiet and just bag her items, after all I said was "Hello, how are you?"

Sometimes people have a bad day, but I learned to be sensitive to a person's situation. The best part of my job is bagging Items. I think it's pretty fun trying to decide which item goes in what bag. It's kind of like a puzzle.

3.0

Cashier (Current Employee)

14.9.2016, Job Location: Timnath, CO

There is a lot of standing in one place, and opportunities to clean up the aisles and fold clothes when it gets slow. When it gets busy with customers you may stand in one spot for long periods of time just scanning items and collecting tender.

I learned how to tell if a bill is legal tender or counterfeit, I learned how to treat people in a friendly way, even when they are being annoying, obnoxious, or being otherwise hard to deal with. Management it alright, sometimes hard to get help when needed if it's a busy day where a lot of people are having troubles, but they are mostly willing to listen to your problems and concerns.

The co-workers are nice and generally will get their fair share of the job done. The hardest part of the job is trying to get credit card applications, which are tied to your bonus along with if the customers are taking the survey, and other ways they ask you to engage the customer. The most enjoyable part of the job is helping people, and if your into talking to a lot of people, that can be quite enjoyable.

Also it was nice to know exactly what the job was, because of the repetitive nature of job. Also training other cashiers is fun.

4.0

Customer Service Manager (Current Employee)

6.9.2016, Job Location: Powhatan, VA

You can't really characterize one typical day in retail, because business is always changing. Just like the stock market sales and profit is always moving: some days its down and others it jumps back up: there is always going to be adjustments that need to be made, which requires an all around team effort.

The best part of my job is the hearts of people willing to work along side me because I'm willing to work with them. Young adults putting in their time and effort to go above and beyond simply because their manager is willing to work right beside them, and set boundaries, safety precautions, and a comforting outlet to make changes if there lies any problems.

The hardest part would be the ability to manage time, when you're in the most chaotic environment of unpredictability, but I've learned if you work hard and lead your people to the correct expectations you can minimize these issues. I will say that when you work retail there seems to be a lack of taking proper responsibility. Instead of shouldering a decision that you had to make for the act of business, we have managers who like to shift accountability to hourly associates, when the situation should of just been explained or properly followed guidelines and regulations you wouldn't have any issues.

Being a leader is taking direct responsibility for your team, if your team fails: then it wasn't just the action of one individual it was the systemic flaw to the whole structure.

2.0

Cashier (Former Employee)

26.8.2016, Job Location: Redmond, OR

A typical day at work for Wal-Mart, was spending my time focusing on customers while getting them in and out of the store as quickly and accurately as possible. When no customers we were to stock shelves, spend time pushing candies forward and getting items that didn't belong off the shelves, and checking for expired products.

Management has no communication at all and was always told something different by every manager. The attendance policy of this store is a joke. Absolutely no respect for pregnant employees needing time off, car crashes, family emergencies, etc for under 6 months of employment.

Coworkers were very friendly to me, however had attitude issues towards customers. Some managers also were very rude to customers. Coworkers didn't spend time communicating and spending one on one time with customers.

The hardest part of the job was not being able to tell coworkers and managers to work on their customer service skills. Another hard part to the job was dealing with those angry customers and accepting the fact that not everyone will be friendly with you, no matter how nice you are. Having nothing to do and being slow was another difficult part because I like to stay busy and earn my money.

The most enjoyable part of this job, was the independence from other coworkers and management. Being able to be trusted and respected. I loved the costumer service and fast paced environment.

1.0

Caselot Orderfiller (Former Employee)

17.8.2016, Job Location: Hopkinsville, KY

Management at Walmart is shady and self absorbed, and 100% always look out for themselves. They preach about leadership, leadership qualities, team work and work ethic. When the entire factory functions on the exact opposite of every one of those qualities.

Management knows know real meaning of leadership or leadership qualities. They will lie directly to your face, and make up rules as they go. Morale at Walmart is at a constant low, with no end in sight.

Walmart is a depressing place to work, where an employee would be asked to voice their concerns about real issues going on. When it would then become a struggle of your word against management (and we can guess who won those arguments).

If you are an employee who wouldn't mind being walked all over, lied too, forced into repeated mandatory overtime, putting hard work in for leadership that tells you to your face you aren't good enough. Then Walmart could definitely be the place for you.

I would strongly suggest against it for sanity purposes. It would also be great if successful companies; and by successful I mean companies that don't have high turnover rates and such low morale, it basically doesn't exist at all. Would help Walmart's management in getting a grasp on their poor leadership. Everyone is aware of the fact that when your employees are having negative experiences, quitting, etc...that management is directly responsible for the poor morale. Someone help them!

The only plus side to Walmart, is that they pay a good wage. But you will pay for that check with your body and sanity!

3.0

Customer Service Manager (CSM) (Former Employee)

7.8.2016, Job Location: Robinson Township

Management is great if you keep your nose clean, do your job with a happy attitude, and avoid talking to most salaried members of management on a regular basis.

Coworkers are just people and fallow the normal hit or miss statistics. You'll make some friends, you'll make some enemies, some fake friends, and assets. Implement work into high school and take out the school and that's what you'll expect working entry level at Wal-Mart. Best way to handle this pathetic drama is to stay professional, stay away from unprofessional people, and avoid any minor unprofessional behavior (such as talking about last nights game) when under observation of customers.

As a Customer Service Manager, and a record setting young one for that matter (19), you wont always be taken seriously. Thankfully that primarily applies to customers and rarely do your associates give you a hard time.

Part of the Wal-Mart atmosphere on the employment side is to have fun engagements with your coworkers to keep a fun and happy environment but possessing the ability to refocus your attention on the customers when necessary. If you think you're skilled enough, be dynamic with your customers. Instead of pausing your conversation with your coworker to assist a customer, try involving them in the conversation or activity, as long as it doesn't interrupt what the're doing. This will make your customers feel noticed and respected, as well as make the employees feel much more alive and interactive in the eyes of the customer, instead of robotic and ignorant.

1.0

Cashier (Former Employee)

24.7.2016, Job Location: Ridgecrest, CA

When you work for this company as an hourly associate and are actually a good hard working employee that really truly makes a point of doing your job correctly to the T it will NOT help you advance, in fact it will put a target on your back to be treated like garbage, borderline being tortured by management.

Everything having to do with being treated decently working there is based solely on your rank in the worst popularity contest you'll ever experience. It's 1,000 times worse than high school in that aspect. Laziness and not doing things corectly or even really trying to especially per policy (which they do EVERYTHING possible for being able to look up and read any policy EVER an impossible feat) is what gets people recognition and what moves them up in this company as long as you make sure the store manager is your best friend that's the only thing your treatment and any opportunities to move up in the company will be based on and nothing else.

They will find any way to do whatever they want to you and it somehow still be legal, just because you refused to sign the papers to relocate you to a lower position and give u a pay cut it doesn't matter they'll authorize it anyways because it was ok'd and accepted by someone that wasn't you on the computer.

3.0

Sales Associate (Current Employee)

14.7.2016, Job Location: Layton, UT

I've worked at Walmart for 5 years and I'm still just above minimum pay due to the increase of minimum for new workers who will make the same as I do after a short training period. (or the Walmart equivalent of "training" which in most cases is just do it.)

I no longer seek to be promoted as doing so would have me work directly with the management team whos expectations are ridiculous and counter to their own standards.

There never seems to be enough associates to help the customers and it shows.

The extra pay in promotions isn't worth the stress to a point. at least not to me since I'm looking to get by during school and not seeking a Walmart career.

I hate working for a corporate run company who tries to run the store from 4-5 states away by crunching numbers. if sales dip due to construction or a competing store opening nearby corporate takes away our ability to serve the customer by restricting hours starting a downward spiral of no customer service then less sales then less hours available then no customer service and so on.

Bad management practices. low pay. ethics violations here and there. I would recommend this company only as a last resort to a friend or family member.

5.0

Connections Center Associate (Former Employee)

3.7.2016, Job Location: Fredericksburg, TX

Walmart places people in a position they know the person will succeed at while applying need of the company and location desired. My day consisted of opening the Connection Center and taking an inventory of the available stock.

I checked the computer for price changes and possible new bundles or deals that each company represented began. I took the continuing quizzes that each company provides on new technology on each telephone, computer, and camera. My manager would make sure I put up the correct displays and the pricing was corrected accurately.

My manager had three departments: Electronics, Photo and Connections. I had to know how to develop photos and change out machines, How each television worked plus how to set it up for different needs, Plus my department. I had one co-worker who knew the department and countless others for the other two departments.

The telephone and satellite companies did not agree with cross training for the other two departments because of sensitive information so it was just the two of us. The hardest part of the job was getting payment adjustments for customers who were charged incorrectly.

The most enjoyable was with my co-workers and satisfied customers.

3.0

Tech 2 Fleet Maintenance Technician (Former Employee)

26.6.2016, Job Location: Tobyhanna, PA

You go to work a typical day at Walmart which could consist of doing tractor or trailer pm inspections. You go out and inbound empty trailers giving a greentag for ok to use or red tag for needs pm or repair. Or you could be assigned to repairing redtag trailers. Or doing pm followup repairs on either tractor or trailers. Also learned to repair tractor apu's.

As for what i've learned would be apu repairs since Roadway had none and espar repairs.

Coworkers were ok and some most were nice to work with but had to watch out for backstabbing with others. I got to be friends with most and new who I didn't trust.

Management was good and was always offered a cookout of some sort, unfortunately their welfare in doing their job had rules for everything and was made to abuse the right to coach someone. I'm all for times when discipline is needed but not so much that you learn not to trust them. I liked most of the management team but never trusted them for that reason. Rules are very needed but you have to learn to talk to your associate and not make them feel and outcast. The pay was good and for the most part so were the managers. I was very aware that they had to do the job they were entrusted with.

Hardest part of the job was working on the tractors, some of the jobs on them offered not so much room. Otherwise you enjoyed what you did.

5.0

Cashier (Former Employee)

14.6.2016, Job Location: Portsmouth, VA

A typical day entailed greeting and assisting customers and encouraging them to have a wonderful day. It helped me to stay active at a time when I most needed it, while also serving as supplemental income for myself and my family.

I learned to remain calm and positive toward the customers and my co-workers and not to take things personally that may have been said in my presence. I served as a ""beacon of light"" there, and always strive to do so by being the best person that I can be...not comparing myself to nor competing with anyone else.

Management was very effective in providing an environment that was functional, safe, and conducive to a pleasant shopping experience for both the customer and the employee. Loss prevention was also effective. I have, sadly, seen a decline in the standards of this particular location since the time of my departure.

The hardest part of the job was when I got off later than expected sometimes. However, I enjoyed my overall experience, as it was a family-like culture there.